|Information and advice about how to officially change your legal name by Deed Poll|
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About Deed Polls
General name change information
UK Deed Poll Service
What our clients say about us
Many of our clients come to us because we were recommended by someone at a government department or agency; from a newspaper or TV article or from a friend who has previously used our service. Many other clients however, find us through a listing in a search engine and have never heard of us before. If this is how you found us, we hope you will take comfort from reading a selection of testimonials received over the years.
I used the Helpline earlier today as I was calling from Spain
and had some questions about an overseas application and just wanted to comment how
courteous, professional and helpful your staff were. In an age of robotic call
centre scripts and inept customer service it was refreshing to be treating so well by
someone who actually sounded interested. We are always quick to complain I wanted
to be equally quick to praise!
The service I received from the UK Deed Poll Service when dealing
with a name change issue with HM Passport Office was utterly out of this world. They
were professional, sympathetic, well informed and went the extra mile when necessary.
I was completely blown away by how willing they were to help me with a very sensitive issue
but due to their excellent advice and support my son now has his passport in the correct
I received my deed poll document today. Very impressed and
pleased with the efficient and prompt service. I wish all businesses were the same!
Thank you so much for your help and great customer service.
I appreciate getting back to me so quickly.
Thank you so much for all your help and for getting back to me so quickly.
I am writing to thank you for making my name change process
so straightforward. My application was processed with speed and efficiency.
You did everything you said you would, when you said you would. All the
instructions were clear and I was especially grateful for the checklist which made
life easier still. If only all organisations were as organised! Please
pass on my thanks to your staff who are doing an outstanding job.
I'd just like to send some positive feedback regarding the
service I used recently. I know deed polls can technically be made by yourself
but having the official-looking documents you provide, which are guaranteed to be
error-free, has given me a lot of confidence in them that I could never have with a
deed poll made by myself. I have to commend the speed of the service too, as
I originally ordered my deed poll about 5.30pm and it was waiting for me when I got
home the next day. That's blazing fast! It was also a very quick
turnaround after I sent my signed deed poll back for legal copies. You've made
a girl very happy!
I would like to take this opportunity to thank you for the
service you have provided which has been excellent. It is always a difficult
and stressful time when losing such key documents and at the same time trying to
prove your identity but you have made things simpler and less stressful.
I feel the service you have provide had been excellent, efficient, detailed, thorough
and with a real friendly attitude. I only wish all companies worked with the
same ethics as you and your team have.
This is an excellent service, please keep it up. All
the best wishes.
I just wanted to say thanks for your very speedy response.
I have been very impressed with the service from yourselves.
Thank you very much for your wonderful and speedy service and
am looking forward to getting my deed poll documents.
Thank you very much for all your help. You have helped me
with the best Christmas present my daughter and husband could wish for.
Just to say, you can’t possibly be a government department as
you are WAY too efficient and give such fantastic service. I really can’t speak
highly enough of your marvellous, courteous staff and organisation. Many thanks
indeed for being such a pleasure to deal with.
I just want to let you know that I have received my legalized
deed poll and would like to thank you for the great service, for promptly answering all
queries and providing clear and useful information!
I received my deed poll yesterday in the post and like so many
others who've took the time to contact you to commend your excellent service I would
also like to say a big Thank You. I used your service using your website and
everything went to without a hitch and documents delivered in less than a week.
I also appreciate the literature you enclosed with the deed poll and I'd definitely
recommend your services to anyone wanting to change their name.
Thank you so much for your prompt response. I can
confirm that I received my deed poll today and am very happy with it. Thank you
very much for your brilliant service.
Thank you very much for coming back to me so quickly.
I have been so impressed with the service I have received. You've really helped
me out through a very difficult time. Thanks again.
Thanks so much for sorting my query out by email and on the
phone just now. Please note for your records that I am very happy with the speed
and quality of your service and I would certainly not hesitate to recommend you to
Thanks a million for the excellent service and such a quick
response. Much, much appreciated.
It was lovely to speak to you and thank you so much for calling
me as well. Your customer service is absolutely amazing and brilliant. Thank
you so much!
Wow! Awesome service. Finally an organisation that
just gets on with it, professionally.
Thank you for your reply and valued advice. I wish to
take this opportunity to express my gratitude towards yourself, your colleagues and
the company you represent. All your time and effort is appreciated.
I have to say that the service I have received (including
the responses to the multiple calls I made to your office this morning) has been
exceptional! Well done to all of you.
Thank you very much! I wish more businesses were as
efficient, professional and friendly as you!
I have today received the documentation you sent me and I would
like to thank you for the prompt manner in which you dealt with my initial application
and the enquiries I had. Unfortunately, in this day and age, many companies do not
live up to their promises of good service. However, I am delighted to find that
yours does, so I now wish to express my sincere thanks to you for this. I wish you
all the best.
I have just received my Deed Poll and legal copies.
I just wanted to say thank you so much. For the first time in my life, I now
have a name that I love. Your service is second to none. The communication
and speed of which you had everything done, is amazing. And the presentation and
explanation of everything is excellent. The cost of your service was also
excellent value. I shall be recommending your services to anyone who isn't happy
with their name but thought it was too hard or expensive to change it. Thank
you once again.
Thank you so much for your speedy reply and efficiency,
and for taking into account my acute accents! I look forward to receiving
my certificate in the post!
Just a quick note to say thank you very much for all
your help and support. I had put off changing my name for years as
everyone said it was expensive and complicated. Your excellent service
proved them all wrong. It was amazingly easy and not expensive at all
- and most of all, it was surprisingly easy to get my Deed Poll accepted by
all the necessary agencies I needed to contact. There were no issue
with getting a new passport, driving licence etc, they all happily
registered the my Deed Poll you provided without question. Thank you
again. I will be delighted to recommend your services to anyone who is
considering a name change. A truly wonderful service!
I just wanted to say how easy using your online
application system was - absolutely delightful! So, a huge thank you
for such an efficient easy-to-use and clear system (rare these days eh?).
Many many, many thanks.
Thank you very much for your help. This is the
best service I've ever received. I expected it to be very long winded.
Thank you and I must say the service I have received
since completing the request has been excellent from you all.
Excellent customer service.
Many thanks for the email. I am incredibly
impressed by the speed at which this has been turned around.
I just want to tell you that I appreciate your help
for the name change service. I am very happy with it. Thank you.
Thank you very much! I would like to thank you
very much for your patience and courtesy through all the inconveniences.
Really, I couldn't ask for a better service. Customer satisfaction
I would like to thank you very much for quick and
accurate service. I received my Deed Poll and I greatly appreciate the
professional service from your company. I would recommend you as good
and reliable company to other customers.
Thank you. You're the only service I've come
across thus far that has been so fast in responding! Much appreciated.
Thank you for your prompt and very helpful reply.
We are looking forward to seeing the deed poll documents. We will also
like to take this opportunity to say that you have provided an excellent
service especially the online application for your customers.
How do I even begin to say thank you! You were
so helpful on the phone despite the bad connection. I really can't
believe what a stress free application this was, a huge weight off our
minds. Thank you so very much and i will sing your praise to anyone to
Many thanks for this amazingly fast and efficient
service. It's been a long, long while since I'd ever come across a
business with this much precision, speed, and efficiency. You guys are
I'm very impressed with your swift, effective
communication and excellent service. I will definitely recommend you
to my friends and family. Keep the good work up.
Thank you so much [for upgrading us]. It is
really incredibly helpful since we have such difficult circumstances.
Is it possible to express how impressed we are with your help to your
manager? We would really like to see that you are recognised for
helping us out so quickly and also for upgrading us in view of our current
I would like to thank you for your efficient,
organised, speedy and professional service that you offer and supply.
It has been a breath of fresh air dealing with your service - other
organisations should take a leaf out of your book! Thank you again for
the efficient service you provide.
What a great, efficient service. I was
dreading it - and it's taken me a matter of minutes!
Thank you so much for your prompt and efficient
service but most of all for your numerous checks to ensure I was aware of
each stage that the process was at. Your proactive support was very
Thank you, my step son will be so pleased that he
can start secondary school known as our family name. Thank you to
everyone there for the help you have given me in this matter.
I would like to take this opportunity of thanking
you for a prompt and professional service that you have provided. I am
truly happy and only wished I'd changed my name years ago!
Thank you for your fast response as with all at the
deed poll office. You all should be a prime example of customer
service in the UK.
We just wanted to say thanks so much! Your
service is amazing! Looking forward to getting our documents!
Thank you so much for all your help and the speedy
responses you have given me. Your service is excellent!
Thank you for your email and confirmation. I
am very impressed by the speedy and helpful customer service. Thank
you! It makes a very welcome change after dealing with organisations
with appalling levels of service.
Thank you for an excellent efficient service.
Every time I've contacted you, you've been so prompt. Thanks again.
Just a quick note of appreciation for your online
application form being well set out, very user friendly and easy to use.
We also wish to comment on the advisor we spoke to who was very clear,
courteous and easy to deal with.
I would like to thank you for the efficient, speedy,
clear and concise reply to my query which I sent only hours before being
dealt with. Thanking you.
Thank you so very much for all of your help.
You were a delight to deal with, helpful, kind and professional. Thank
you also for being patient with me and for making the effort to get this
sorted as quickly and hassle free as possible. I very much appreciate
I would just like to say thank you to all involved
for sorting out my deed poll which I received it this morning. I
originally got one at a solicitors for £40 and it was nothing like the
professional one I have received. I am very grateful for all your help
and I shall recommend you to anyone if I get the chance. Thanks once
I have corresponded with your team for over a week
with various enquiries as this is new territory for me. I have found
that everyone has been very helpful and made a seemingly daunting process as
clear as possible. Please forward my thanks to your management as they
should recognise the good work you all do on a daily basis.
I recently obtained my deed poll from you and just
wanted to say thanks very much for your excellent service. You made
the whole process straightforward, and I was impressed by the speed I
received my deed poll and then the certified copies, and with all the
information you provided. I've almost finished working through my list
Just a quick note to say thank you so much for all
your help. My daughter is over the moon. Thank you again.
I want to state that your company has been very
helpful and professional in your services. Thanks for the great job
done in timely manner.
Thank you with your incredibly swift and efficient
service. We have been most impressed with all your help today.
I would like to thank you very much for all the
helpful advice on my issue yet again. I am grateful to you and I wish
you all the best!
I just want to say thank you for your efficiency.
Everyone I've dealt with in your organisation has been very quick and caused
no problems whatsoever. I wish every company I dealt with was as
efficient as you and your colleagues!
Thank you for such a prompt and hassle-free service.
I just wanted to say thank you for such professional
service. It was quick and easy to change my name and it is the best
thing I have ever done.
Thank you so much. What a fantastic service
and customer service your company offers.
I just want to thank you and the deed poll service
for helping me change my name and for the great service I've received.
The pack turned up today in great condition and better presented then I'd
Just received my deed poll thank you so very much.
The whole experience has been so nice and easy. Many thanks again.
Thank you for all your hard work with respect to my
problem and thanks for keeping me posted and updated. You have made
this process much less frustrating and really helped me keep my faith in how
things should be done!
Thank you for making this process quick and
painless. I have procrastinated since October about changing my name
but was put off by the thought of the lengthy paperwork and a drawn out
process. How wrong I was!
Thank you so much for your advice. It was
extremely helpful and answered my query clearly and fully. Thank you
for replying so quickly and out of traditional office hours. Your help
and speedy response is greatly appreciated.
I just wanted to e-mail you with regards to my
recent name change through yourselves. I just wanted to say how
amazing the service has been. It has been completely hassle free.
Every time I have had an enquiry about it, it has been dealt with
effortlessly and professionally. I have spoken to 3 separate people
and each were extremely helpful. Thank you one again for the positive
experience I have received and would recommend anyone wanting to change
their name to do it through yourselves!
May I just say thank you to the staff within your
office with regards my deed poll application and for the impeccable,
professional and first class customer service I have received both via
telephone and e-mail. The outstanding level of service is a credit to
you all. If only other organisations would take your example.
Please accept my deep appreciation and gratitude for
your help this morning. It has been so impeccable in the time and
patience you've give it, and also a lot of reassurance. I am very
happy. Many thanks.
I would just like to say a big thank you for all the
efficient help and advise you have given me over the last week or so!
You have made something that i was dreading simple and easy to accomplish.
How refreshing in this day and age!
Just a short note to say I am really impressed with
the efficiency of this process.
I must say the customer service from you all there
is great. It's rare that a company deals so promptly with customer
queries and problems.
Thank you and allow me the opportunity to applaud
your service. First class.
Can I just comment on how great the service has been
from the point of my first enquiry. My nephew will be delighted.
Brilliant service. This potentially could have
been a painful process but you made it quiet straight forward. Thank
you all so much.
What a professional and approachable bunch of people
you all are - so refreshing. Thank you for your excellent service.
I just wanted to let you know I'm very impressed
with the service you provide. The email communication is fast, the
delivery service is fast and your telephone support is excellent. I
have forwarded your details to my friend who plans to change his surname.
Thank you for making this so easy. I had tried
to do it via the Royal Courts of Justice thinking I was being independent.
But it was vastly more complicated and much more expensive!
I am now in receipt of my Deed Poll documentation.
I would like to thank you for the prompt and efficient response.
Indeed, a fantastic service with straight forward instructions.
Talk about customer service on another level!
I was very impressed when I called today, everyone there seems so friendly
and helpful - which is great because it is felt a strange decision to decide
to apply for my son's name change. Thanks again.
Thank you so much for your help this evening.
Your service was of the highest standard and made an experience that I
thought would be a lot more complicated very simple and straight forward.
Changing a child's name can be somewhat stressful.
I couldn't of asked you to be more helpful. After making a mistake on
the form I submitted, you were quick to reply to emails and helpful over the
telephone. I will definitely recommend your company to others.
Thanks again for all your help.
Once again, can I just say you guys are sensational
at customer service and for keeping people in the loop. Thank you!
Many thanks, that is greatly appreciated and I must
thank you for your excellent service and customer interaction. It has
been a breath of fresh air.
What can I say but a huge thank you, not only for
such a prompt reply but for such a comprehensive one. Thank you very
Many thanks for your help changing my daughter's
name. You've been brilliant and really reassured me that there is a
light at the end of the tunnel.
I just wanted to let you know that I thought your
service was super efficient. Thanks again.
I would just like to thank you for top-notch service
I have received recently. I’m also impressed with the customer service
over the telephone. Very friendly agents who assisted with my
application. Once again, a big “Thank You” to all at UK Deed Poll
Service. Please feel free to use as a testimonial. I want others to
know how great the service was.
I want to congratulate you on an excellent service I
received from your staff. I was surprised how quick it all took.
It was fast, reliable and I would recommend your service to my family,
friends and colleagues. I had posted my application to on 3rd August
it retuned to me on the 6th. I posted it back to you on the 6th and it
was returned to me on the 8th August with my legal copies. Once again,
well done done for an excellent and professional service.
I would like to say thank you for such a wonderful
service. The documents arrived in the time stated and the additional
information in the pack was extremely useful.
Would just like to say thank you. I am really
impressed with your prompt and very individual service.
Thank you and I would also like to congratulate you
on your level of expertise and service.
Thank you for making it all so easy! I'm very
pleased with the excellent service you have given me. The document was
signed today and is on its way to you.
I am writing to say a big thank you to everyone who
has been involved in changing my children's surnames to mine. You have
all been friendly, polite, efficient and a true asset and credit to your
I want to say a big big thank you for your wonderful
service. I changed the names of my son and daughter using your website
and you were very helpful and friendly and your deed polls came through so
very quick. I would recommend to anyone wishing to change their name
to use your service. You are the best!
Thank you for replying so quickly. I have been
very impressed with how easy and clear it all is, and how much helpful
information there is on your website.
I would like to take this opportunity to thank you
for the highly efficient and professional service that you have provided me.
I have recently dealt with an enormous number of companies and agencies who
could learn a great deal from your far superior service.
I just wanted to say thank you for expediting our
deed poll paperwork very quickly and efficiently. We have received our
legal copies now, and have begun the process of updating all our details.
If only every company were as friendly and efficient as yourselves!
Thank you very much for your help. I'm so
relieved! Your service has been really quite incredible.
I just wanted to thank UK Deed Poll Service for your
quick service and easy process when my sister and I recently changed our
names. There were no errors made on both occasions. It means a
lot to my sister and me. Thank you once again, we are so pleased!
I was very impressed by the politeness and
helpfulness of the person who dealt with my enquiry on Saturday. It
felt very personal. I would certainly recommend you to others if they
need this service. Many thanks.
Thanks a lot for all your help, I'm really impressed
with the service you offer. The first deed poll website I tried to use
turned out to be a scam website who just take your money. When you
place your order online they call you immediately to check your order
details so that you have the feeling all is in hand and then you never hear
anything ever again. Very disappointing. I'm not sure how I
managed to miss your website.
May I say how impressed I have been by the quality
of service received from your company today.
Thank you for your quick and informative responses.
This is an exceptional service!
Thank you very much. The service was so easy
to use! I would recommend it to anyone. Cheers.
Your help, support and understanding has been more
than I could ever have hoped for. Thank you so much, I really am
grateful. I really do appreciate your help and knowledge and for being
so understanding towards me and for answering all my questions so speedily.
I just wanted to say thank you very much for the
tremendous help you have given me. Today, I received the document and
now I offer my sincere thanks to you all for taking the time to walk me
through the process. You have all been wonderful and kind and I
appreciate you. It was great doing business with you. The reason
I am so thankful is because it took me two years to sort out the problem of
my lost Deed Poll. So thank you again.
This is an amazing service. I have literally
been bowled over by the efficiency and dedication to the responses and
service you have provided. This step was a very important one for my
daughter and I gave it a great deal of thought before I applied. You
have made the process easy and enjoyable. Thank you very much.
Many thanks for a thoroughly efficient service.
I want to express my satisfaction for the excellent
and highly professional job your company did with my deed poll, which
included three past name changes. When I took it into a solicitor's
office to be signed, the solicitor commented on how well it had been done.
I am very pleased indeed with your service.
Can I say the service we received originally for our
son's name change and now your kind support has been amazing.
It has been a pleasure using your service. The
process has been stress free and easy to use, so thank you again.
We are so impressed with the service, it's
absolutely brilliant. Very few processes are as efficient or as much
fun as this has been.
I would like to express my gratitude on the very
excellent service provided by yourselves for my and my daughter's recent
name changes. The whole process was very straight forward and staff
involved very pleasant and helpful. Thank you for the speed in
changing my title and both our names.
I would like to thank everyone involved in the
excellent service my family received from your office. In less than a
week after I applied for a name change for my son, I received both the
original deed poll and the legal copies ordered. The ladies in
customer services were amazing. They helped by answering all my
questions and took the time to help me fill in the application form.
Deciding to get a name change is a huge decision and your service made it
very easy and stress free and well worth the money paid. Once again
thank you very much. I shall be telling everyone what a wonderful
service you provide.
Just to say many thanks for the fast return of my
daughter's deed poll changing the name of her daughter. Your service
worked brilliantly and it is rare these days to find a company that delivers
exactly what it promises. So thanks again - you've helped make a
little girl very happy.
I wish to express my thanks for the timely arrival
of my deed poll papers. Once payment was made they must have been put
straight in the post, and I received them within a matter of days. Due
to your excellent service, I would now also like to order further legal
copies of my deed poll.
Thank you so much for the great service.
Thanks also to the girls who guided me on the phone who were really friendly
and helpful. Just thought I'd let you know!
I have to say the service that I have received
during all my communications has been brilliant. Thank you.
Having recently changed my surname, I was delighted
by the speed and efficiency of this first class deed poll service.
Many thanks for your swift response and assistance.
You run an extremely efficient service, which is making this whole horrible
divorce process much easier.
I would like to take the time to thank yourselves
for the excellent service. I am overwhelmed by the brilliant service I
Your recent service with my wife's change of
Christian name was excellent in all respects. What a pleasure to deal with
an effective and efficient agency. Very well done and thanks.
A big thank you from me for being so patient while I
tried to make sure I had done everything right for my children. I have
to say I was amazed to get replies during the UK night time! Your
service has been excellent.
Thank you so much. Your customer service is
brilliant and your responses are so quick that you put a customer at ease.
Thank you once again.
I would like to thank your company and the lady I
spoke with on the phone for making this an extremely easy and hassle free
process. It would have made the reason why I was doing it pointless if
it was a lot of hassle.
Thank you so much for your quick reply. I'm
very impressed with your efficiency!
I am very impressed by the personal service I have
received and would certainly recommend your service to my friends.
Thank you very much indeed! You've been very
helpful and your response was much faster than I expected. I will
happily recommend your company to any friends that require it.
I think your website is excellent - how could anyone
go wrong using it!
Thank you so much for such excellent customer
service - I'm really impressed with how this was handled and delighted how
easy it was to change my name - this has changed my life.
Thank you all so much for all the help I have
received and for such a great, speedy and efficient service.
I would like to thank you very much for your very
prompt attention to my application, and the information you have given me.
What wonderful service.
I'd like to say I am very impressed with the service
you provide - emailing and calling me within just hours of submitting my
application to clarify the details. Thank you to everyone who has
handled my application.
We recently used your company to change our family's
name. May I say a big thank you for the prompt and professional
service. As you can envisage, it is a big decision and life changing
action to change a name so far into one's life. Your staff have made
this all the easier by their extremely diligent actions. So once again
a big thank you from myself and my family.
I'd just like to thank the UK Deed Poll Service for
their efficient customer service and friendly staff via the telephone.
It's been a very smooth process and well worth the money. This is a
very speedy service, and hopefully one which will always continue. Thanks
May I take this opportunity to compliment you on
running such a valuable service. I found your online service clear,
concise and easy to follow; saving valuable time and I shall be glad to
recommend it to any body.
I would like to take the opportunity of thanking you
for your prompt service - your efficiency and the fact that you were true to
your promise to ensure our deed poll reached us by 1pm the following day.
This enabled my daughter to obtain her passport at very short notice and
take part in her school's music tour - an opportunity which would otherwise
have been denied her. I would have no hesitation in recommending your
company to others.
May I take this opportunity to thank you and all
your colleagues who have been so professional and supportive. It is
sadly rare to get such good customer service. Thank you once again.
What an efficient service. Thank you very much
for replying to my email and for processing my application so quickly.
Just to let you know I received my deed poll on
Friday when I returned from work. What an amazing service you have
given me and I would like to thank you so much. Excellent!
I wish to thank you for all your correspondence,
efforts and politeness with regard to my deed poll application. My
deed poll arrived via registered mail yesterday and it was a great
presentation. Many thanks.
I just had to write to say thank you for such speedy
responses on both occasions when I have sent questions to you. It's a
small thing but good customer service really stands out by today's usual
standards. If all companies operated like you, everyone would have
smiles on their faces!
I would like to thank you for your truly
professional and well organised service. I was really pleased with
your efficient handling of my order and circumstances. At the moment,
I am going through a painful relationship breakdown and the fact that you
can make things so straight forward makes things appear less complicated and
less stressful. A big thank you to you all.
I just wanted to say a big Thank You for your
excellent service with regards to my son's change of name. It was a
birthday present for him and it was the best present ever! Would
recommend you without hesitation.
I recently changed my name via the UK Deed Poll
Service (adding in a middle name and shortening my surname) simply to make
things easier when dealing with people day-to-day. I was slightly
apprehensive at first about the whole process of a name change and was
expecting the experience to be somewhat complicated. Not so!
Everything was very easy and stress-free - and things were made as simple
and straightforward as possible. I was extremely happy with the
prompt, first-class service I received, and would not hesitate in the
slightest to recommend the UK Deed Poll Service to anybody thinking about
altering their name for whatever reason. Absolutely superb!
I just wanted to thank you for such an efficient
I just had to email your company to say a huge big
thank you for the fast and efficient service you provided me with. I
applied online on Friday evening and received my daughter's deed poll this
A big thank you for your service and to all those
that helped when I called. I am so happy that I chose this service.
I recently changed my and my son's surname by deed
poll and would like to thank you so very much for an excellent service.
Whenever I needed to call your help desk, I was treated politely, very
helpfully and with great friendliness. To my delight, our certificates
were sent out far quicker than I was expecting. I even had a phone
call confirming your receipt of my cheque (I was slightly worried about the
postal system) so that was an added and unexpected bonus. Once again,
thank you so very much for your outstanding service.
I am a transgender person and I changed my name and
title with you last month. I want to thank the staff at UK Deed Poll
Service for helping me get my medical card changed to my new name and title.
Thanks again for your help and understanding.
I just wanted to say I changed my name recently
using your service which was 1st class and I love my new name.
I previously emailed about going ahead with your
service, but was unsure about certain details. The information given
was absolutely brilliant, extremely informative and detailed, and
brilliantly clear. It was really helpful and really refreshing to see
such accuracy and service. Many thanks.
I would like to thank you for all your help with my
deed poll and for your efficient, friendly telephone staff.
I thought I should drop a quick line to remark on
the exceptionally reliable and professional service offered to me and my
wife in connection with our recent name change. Not only were all
postal deliveries punctual and emails being answered promptly, often within
hours, but likewise your staff have taken a pro-active attitude in spotting
obstacles and pointing out helpful solutions. Last but not least,
their communication with us was always friendly and polite, even when we
posed tedious questions that had no doubt been put to your staff numerous
times before. I am sure this exceptional level of service is a great
relief to many customers in what are after all very personal matters.
I really must complement you on your efficiency, I'm
so impressed. It's hard to find that these days! So, well done.
I would like to take this opportunity to praise you
for providing such a great service. Everything has gone well from the
beginning and your company has done everything it said it would do within
the time-frames promised. I was a bit concerned initially about doing
my name change over the Internet, but my mind was quickly put to rest.
Thank you once again.
I want to thank you for helping me change my
daughter's name. I was told by my solicitor it wasn't possible but
after calling your helpline I was told how I could. I have now got my
daughter's passport in her name name and she is absolutely thrilled (as I
am). Thank you again.
I wish to pass on my gratitude for helping to make
this an easy experience. Everything was explained clearly. I
have now ordered my new deed poll and look forward to receiving it.
I am writing to thank you for your prompt, efficient
and courteous service. In fact, I found your service second to none!
I was most impressed by the staff manning the telephone advice line, who
were knowledgeable and most helpful. I was amazed when I received my
deed poll and legal copies through the post within two days of posting the
signed original to you. Many thanks to all the staff who were involved
in processing my application.
I would like to say that I was very impressed with
your website and how clear all your instructions and guidelines are. I
work in communications and know the amount of work that goes into producing
something like that so well done!
This is just a quick email to say a big thank you
for the excellent service which was provided by yourselves in relation to my
son's name change. Your service was extremely quick and very straight
I would just like to thank you for your polite and
efficient services. The paperwork arrived in France today.
I am sending this email to thank you all at UK Deed
Poll Service for the supply of my grand daughter's Change of Name Deed Poll.
The document arrived safe and sound this morning, just as you promised.
Once again many thanks for your help and assistance, which is much, much
better than one of your so called competitors.
You are not just very helpful, you are amazingly
efficient as well I have to say!
I received my deed poll this morning. Thank
you for processing and sending it so soon. Fantastic service!
Thanks for the super fast reply on a Sunday.
You're always my number one recommendation to friends and family.
Thanks so much for the perfect speedy service.
Second to none.
I can't believe how fast you have turned our papers
around. I wish every organization worked as well as yours. Thank
you very much!
I would just like to congratulate you on the service
I received recently. I found it easy and quick to do and when we
contacted you to pay for my name change my mother said she received a
exceptionally polite advisor and stated how easy and quick this was and that
it was nice to deal with people who are considerate and know the meaning of
good customer service and would not hesitate to recommend you to others.
I have now received my deed poll and once again thank you.
I would just like to thank you all for an incredibly
fast and easy transaction. The level of customer service was amazing,
the speed and ease of getting my children's names changed was fantastic.
You guys certainly do rock. Thanks again.
I would just like to take this opportunity to say
thank you for such a good service you gave me when I applied for my deed
poll. All the help I received from the staff be it via email or phone
was excellent and the swiftness of service from application to arriving on
my door-step was very fast. If anyone I know wishes to do the same as
I have, I will definitely recommend your service to them to use. Once
again thank you.
Thank you very much for your help and advice with
regard to my daughter's change of name application. We have now received our
daughter's passport in her new name and she is absolutely thrilled.
Thanks once again.
I would just like to express my many, many thanks
for the outstanding service I received from you regarding the change of my
daughter's surname. I completed my application on Monday afternoon and
I received my documents first thing Tuesday morning. I was thrilled.
Throughout what has been a most difficult and stressful time, your service
has proved straight forward and completely stress-free. I will more
than definitely be recommending you to anyone who requires the service, and
will be singing your praise to absolutely anybody who will listen.
This will make such a huge difference to my daughter's life. I never
usually write back like this, but I am so impressed. Thanks again.
I got the deed poll certificate today. Thank
you for your service, it really is second to none.
Thank you for making the process of changing my name
back to my maiden name so painless. Your website was informative and
easy to follow. Above all, the professional presentation of the
documentation and further advice about who to notify surpassed my
I would like to take this opportunity to let you
know that throughout my experience with you, I have only dealt with
professional and efficient people. You are all a credit to the Deed Poll
Thank you very much for all you have done. We
received my son's deed poll today and we are very happy, so thank you.
Just a quick thank you for your extremely efficient and fast service.
A rare commodity in this day and age.
Can I just say you have made our application for our
daughter such an easy one. I want to say a great thank you. This
is a very special time for my husband and me, and with your help our
application has been extremely straightforward.
I have to say, I think your service is brilliant!
I was expecting this to take a lot longer to solve. Getting my
passport has been a lot more difficult and costly than we had planned, but I
have found some wonderful people to help me along the way. I
appreciate all of your time and effort.
I am writing to thank your company very much for the
prompt and hassle free execution of name changing. I expected a more
complicated and red tape bound procedure, instead I got friendly and
informative staff on the telephone and a quick service from you with regards
to the new documents. Thank you once again.
Many thanks for all your help, I now have my
daughter's new passport! If I had known it was this easy, I would have
done it years ago. I will definitely recommend your service to anyone
who finds themselves in my position. Thanks again for your prompt
replies and answering all my questions.
I have received all my documents. Thank you
very much they are all spot on. May I say again how prompt and
efficient your service has been.
This is just to say how "brilliant" you have been in
sorting out my problem. Thank you so much! If only more
companies had customer service like yours, it would be a much better place.
Thank you very much for all your help.
Excellent customer service.
Thank you so very much, you have been such a help.
I don't think I have ever had such a informed reply from a company via
email. Thank you so very much.
You deserve a big, big thank you and can use this
email to put alongside all other satisfied clients. Your website is
professional, completely comprehensive and self explanatory, making it so
easy to use. The service was outstandingly excellent, and all
information anyone could want was included. There were absolutely no
problems whatsoever and everything went unbelievably smoothly with both
original application and legal copies being returned and received by post
the very next day. There is absolutely no doubt that I would recommend
you to anyone that asks me. Once again, thank you very much.
I just wanted to say thank you for the excellent
service I received from your organisation recently when I changed my title
and surname following a divorce and my son's surname. The lovely lady
I spoke to on the phone was efficient and very helpful and the whole process
was very quick and simple. I would definitely recommend you to anyone
wishing to change their name.
Many thanks for your very efficient service in
changing my name by deed poll. Your service "Does everything it says
on the tin." Much impressed.
I am so impressed with the service provided by your
organization! Three cheers for good old British standards of
I recently applied for a deed poll and wanted to
thank you for your professional service. I found the whole process
quick, efficient and easy to follow. Your instructions are clear and
straight forward and my queries by phone and email were answered quickly by
very competent staff who were able to provide me with just the right
information. The instructions on executing the deed poll were really
clear and the list of who to notify will be a great help.
I am writing to say a big thank you to everyone who
has been involved in changing my children's surname to mine. You have all
been very friendly, polite and efficient and a true asset and credit to your
team. Thank you.
I would just like to thank yourselves for the
wonderful service I received when changing my child's name. The service was
quick and easy and the customer service from the staff was fantastic.
With grateful thanks for a superb, hassle-free
Thank you all very much indeed. It's just
great to find that customer service does actually exist these days.
Thank you for your quick response to my deed poll
application. Such a smooth transition means a lot. Thank you so
much to your team.
Many thanks for your prompt reply. It reminded
me of the first time I used your service, the quality of customer care and
speed of service is again exceptional!
Thank you for your detailed advice, patience and
utmost care with my enquiries. Your professional guidance enabled me to
identify a clear path to legalise my name change not just within, but also
outside the UK. Your commitment to servicing my enquiries demonstrated true
worthiness, and through your dedication and effort, UK Deed Poll Service
deserves the global recognition it has achieved.
Thanks for your assistance today. I have found
your service second to none, and I know of a few places that could learn a
lot from you regarding customer service. Thanks and regards.
I would just like to say thank you for the great
service you have given me, it couldn't have been easier, so thank you again.
I would just like to say thank you for the fantastic
service your team has provided for me. It has only taken one week to
process my name change and I am now using my new name and have all my legal
copies and original deed poll back from you. I have had no trouble
using them with anyone. Great service.
Last Wednesday I phoned to enquire about changing
our two youngest daughters names. You said you would get an
application pack out to us, which we received Thursday morning. We
sent it back that night. It was simple to follow very well explained
and all questions answered before we needed to ask. We received our
deed polls on Saturday. It has changed our lives we have been out to
celebrate twice. We even had bucks fizz at toddler group this morning
and the other parents cannot believe how quickly it has all been done.
This is thanks to all of you. We had been putting this off for 7 years
because we thought it would be so complicated and we have had lots of
problems and upsets because of it. You are fantastic!
Many thanks for preparing the Deed Poll for me.
I was surprised at how quick and painless the process was! Also, very
grateful for the useful list of people/organisations I should inform, and
the draft letter.
I'd just like to confirm I received my Deed Poll
yesterday and what I'd like to say first of all is thank you very of much
for dealing with it as efficiently as you have done. I am very
impressed how quick it has taken from me sending the payment to getting the
I would like to say a big thanks for your
professional and friendly attitude which made my applications so easy.
I have just got back in contact with my daughters after 20 years apart and
it was their wish to change their names back to their original surnames,
which has made me very happy. We will be sitting down for Christmas
dinner together and I will be presenting them with their deed polls.
Thanks again for your assistance. You must get great job satisfaction
knowing you have the ability to bring people together. Merry Christmas
and all the best for the future to you and your team.
Thank you so much for providing such a superb and
very fast service changing my son's name. You should have seen his
face this morning when the postman arrived with the document - it was a
picture of happiness. We went straight into his school to change his
I am writing to let you know that I have
successfully changed everything over to my new name and I would like to
thank you for all your help. Everything you claim to do on your
website is 100% correct.
I cannot believe the superb efficiency of your
service. Thank you so much. Oh that the rest of life could be
I would just like to say what a brilliant helpful
website this is. So simple and easy to follow. I thought this
process was going to be painful and hard to follow but it was so easy with
the example letters etc.
I would like to thank you for the swiftness and
professionalism of our deed poll.
I would sincerely like to thank all who helped make
this process smooth and trouble free - it really is a fantastic service and
has more than exceeded my expectations. I will wholeheartedly recommend your
company in the future.
I would like to thank you for the swiftness and
professionalism of our deed poll.
I want to take this opportunity to congratulate you
on a first class service throughout.
We would like to say thank you for your wonderful
and speedy service. We changed my daughter's surname online this year,
and you quickly sent the printed form for her, and a witness, to sign.
The deed poll documents arrived, all sturdy originals with official seal,
identical to each other (we ordered a number of them) and they have been
used without problem on several occasions already. I would like to
recommend that people order multiple copies, I have copies and my daughter
has one in college halls of residence, though she has already lost one and
without the multiple copies I'd have had lots of problems and wasted time in
obtaining another one for her. We used the archive offer, and although
it costs extra I have the peace of mind that there is always an available
copy in the future. One thing I particularly liked, since my daughter
and I have such busy lives, is the fact that the whole process was done
without having to visit a solicitor - no appointments! The whole
process was simple, easy and I'd most definitely recommend you to anyone
wanting to change their name. Thank you so much.
I have now received all my deed poll documents and
my certified copies of my daughter's deed poll. Your service has been
exceptionally good. Thank you very much.
Thanks very much for your prompt reply, and thanks
for the very good service you provide.
I would like to say a very big thank you for dealing
so promptly and efficiently with my request to change my son's surname.
Your service is excellent and I would definitely recommend you. Thanks
I would just like to say I have today received my
change of name Deed Poll document, and my many thanks for such a prompt and
I would just like to say the service you give is
outstanding. I have had a lot of useful information from you regarding
change of name and other family related questions I have asked. I am
so pleased with the helpful advice you have given me with no fuss.
I just want to say a big thanks. You guys have
been awesome and the service has been amazing. I can't believe I was
getting responses over the weekend and in the middle of the night for you
Fantastic swift service! Makes a change in
this day and age. Keep up the great work.
Thanks for your help. The documents arrived
safely this morning. It's all been most efficient. If ever the
opportunity arises I will definitely be recommending your services.
Thank you for the most amazing service. This
was so easy to do. I was dreading it but I am now running around
shouting my new name out.
I would just like to say thank you so much.
You were very efficient, and helped me out a lot. I had absolutely no
trouble changing my details with the bank, and so on and passport was fine!
I have recommended you to other people, and it is such a shame that there
are so many pirate websites out there that offer a name change service but
who are completely false and rip you off. You guys were superb!
Excellent price, and brilliant service! Highly recommended, thank you
again so much for your help!
Thank you for being so efficient. Brilliant
service. I'm so relieved to have my old name back. Thank you.
I would just like to say a huge thank you and to let
you know what such fantastic service you really do provide. When I
started looking into my daughter's name change, I thought it was going to be
a long drawn out affair and confusing. However, I couldn't have been
more wrong. As soon as entered name change into the search engine and
saw your website, which I found informative and easy to use, I was over the
moon. The instructions were made very simple and clear and made it a
real pleasure to apply online. I received an e-mail to let me know my
application had been received and as soon as consent letter was received a
deed poll in my daughter's new name would be dispatched.
Thank you so much. I do appreciate such a
speedy response and the children will be over the moon. Thank you for
everything you have done. I am most impressed with the service and
efficiency you have shown me. Thanks for everything.
I would like to thank you for a very smooth and easy
transaction. You have been most helpful and put my mind at ease.
I look forward to getting the deed poll tomorrow. Once again thank
I just wanted to give some feedback. Your
website is incredibly well written and easy to understand. Given the
nature of the subject I thought that I may have reams of confusing
regulations to read but the way that the information is given is great and
really straightforward and the language used is very accessible too. I
think it's important to give feedback when something works well, not just
when it doesn't. Thank you!
May I say that I have found your service to be
extremely professional and excellent value for money.
I just wanted to drop you a line to commend you on
an excellent service. It was straightforward and the delivery time was
exceptional. In all, a first class service. Many thanks.
Thank you very much for your prompt reply. Now
I understand why the staff at UK Deed Poll Service are always rated for
their performance. Once again thanks.
Changing my name has been a deeply personal and
emotional journey for me because of distant family issues, and also a deeply
liberating feeling to me. I would like to thank you and your staff for
dealing with my name change in such a professional way. Applying
online on your website was so easy. The instructions, which you
despatched with my deed poll, were so straightforward and concise and told
me everything I needed to know, for once in my life! Paperwork from a
company that actually speaks English, an absolutely brilliant service and I
would have no problem recommending you. Many thanks from a very happy
Just like to say what a simple and helpful website
I'd like to say thank you for your brilliant and
prompt service (and your patience in light of the numerous mistakes I made
on a very simple form!). Your professionalism was really appreciated.
I would just like to thank you for your excellent
professional service and your prompt replies to my inquiries.
I've just received the deed poll and the two legal
copies I ordered. I would just like to say that the process has been quick
and painless and the service has been friendly, efficient and professional.
I just wanted to thank you for the excellent service
I have received from you, along with the information on how to proceed with
letting every one know.
I would like to thank you for your excellent service
regarding my deed poll application. I was very impressed with the efficiency
and speed with which you dealt with my application.
Thank you for your prompt and helpful response. I
have today applied for a deed poll as per my question. I am replying here
because I am so impressed by the speed and level of your response - I only
wish other companies would follow your excellent example.
Just wanted to say thanks for the great service you
provide. I had put off changing my name as I thought it would be too
complicated, but when I finally decided to do it on your website you
couldn’t have made it simpler. It was so straightforward and I
received my deed within a couple of days and had absolutely no problem
changing the name on my passport.
Just wanted to say thank you very much for your help
and your very quick response. This is a very helpful service and its not
often these days you can say that about a company!
I would just like to thank you all for all your
extremely helpful advice with regard to the Passport Office and the issue of
my son's passport. Thankfully, they have now issued this due to the
information I gave them in respect to the change of name and parental
responsibility. I would not have had this information had it not been
for you. Your customer service skills are second to none and may I
also add it makes a refreshing change to speak to someone who actually knows
what they are talking about. Keep up the good work.
Wow what a great service. I felt confident in
your company and your confirmation e-mail was great. Payment was easy
too. Thanks for your brilliant service. Yes, UK Deed Poll
Service is poll position for me! Corney I know, but hey, I'm Stevie
thanks to all your staff.
I just thought I'd send an email to say thank you
very much for processing my Deed Poll application so quickly. The
information that you send with the documents was so helpful with regard to
who and how to notify companies. The service you provide is excellent.
You made it so much easier for me than I'd expected and it was worth every
I have today received the original and legal copies
of my deed poll documentation. I would just like to say thank you and
to commend you on your efficient handling of this matter.
Just wanted to say we have completed our name change
with you. The documents you supplied have been accepted everywhere,
passports included, with NO question. We are so glad you have made it
an easy transition. Lovely helpful staff on your phones too.
It’s nice not to be intimidated over such a personal matter. The
slight extra cost, compared to other internet sites, was totally worth it
for the hassle free completion and the list of people to contact is
invaluable. I have recommended you to some close friends.
I would like to thank you all for a very effective
and efficient service. I have been very impressed with the way in which the
process has been dealt with throughout. Thank you.
I would just like to express my thanks for your fast
and reliable service. My documents arrived this morning at 8:59, less than
24 hours after I made the application. The pack contains all the information
one could ever require, and the lady I spoke to on the telephone yesterday
could not have been more helpful. Once again, many thanks.
I would like to say thank you very much for the
quick service that I experienced when changing my name in October. I
also telephoned a couple of times to ask a few questions and you dealt with
me fantastic! I recommend the service to anyone! Very kind
I am writing this e-mail to you to thank you all for
a very fast and efficient service to enable me to change my name. I
was very pleased with your helpfulness on the phone at all times and with
the speed at which it took to process the application. Once again
thank you for all your help and I will always remember your company should
anyone else ever ask me about changing their name.
I am writing to say how pleased I was with your
service. It was speedy and efficient and I found your example letter
notifying your change of name and the "Who to advise" leaflet particularly
helpful. I would like to say a special thank you to your customer service
adviser whom I rang several times with inquiries. He was extremely polite
and helpful and most of all, reassuring. These are commendable
qualities that are an asset to your company and I have no reservations in
recommending you to anyone else. Thank you for everything.
Please accept this card as a small token of my
appreciation and gratitude and that of my son. You have treated me
with the utmost courtesy - your staff were absolutely excellent and dealt
with me with 100% professionalism. I shall now most definitely
recommend you without without hesitation. I just cannot express my
thanks and gratitude to you all. Please also thank your kind
receptionists. I wish your organisation all good in the future.
Many thanks for your help and swift response to my
query. I read through some of your testimonials yesterday and can now see
why people are impressed with your service. Count me in as another satisfied
I telephoned your company last Friday for
information regarding a deed of name change. After speaking to a gentleman
he informed me that if I hurried with my application he could get it done by
the close of day (it was 5.45pm!). I typed as fast as two fingers would
allow me and duly mailed it on! I received my documents before 9am the
following morning. I would just like to thank you for the speed and
politeness on how you dealt with my application! Well done!
Thank you so much for all you have done! We have
been wanting to change our names for years but were always put off by what
seemed to be a complicated procedure involving endless amount of paperwork,
but which you have made so very easy for us. We will certainly recommend the
UK Deed Poll Service to anyone wishing to change their name.
I would just like to write and say thank you for
providing such an efficient and comprehensive service.
While I am generally prepared to give praise where
it's due, I very rarely go the extent of sitting down and writing letters or
emails to express my pleasure with the various services I receive.
However, on this occasion, I felt it only right to write to express my
sincere thanks for the work you undertook to prepare my deed poll document.
We thought we would write and thank you for your
excellent and speedy service when we used your company to create a deedpoll
name change recently. We found the guidance notes and information was really
helpful and therefore would not hesitate to recommend others to you. Your
telephone responses to our query calls were very polite and useful, so thank
you once again.
Just wanted to say thank you for an efficient
service. Most impressed.
I just wanted to say thank you for your very
efficient service. I received my original deed pole and legal copies today
and have now begun sending out the letters to change my name. Changing my
name is been so much easier than I thought thanks to your service, and I
cannot believe how much it has helped me put the past and the break-down of
my marriage behind me. Thank you so much.
May I take this opportunity to thank the team at UK
Deed Poll Service for your great service. I shall definitely be recommending
your services to my family and friends.
I received my deed pole this morning and it is
perfect. Thank you for such a quick and efficient service.
Many thanks for the update. I did not expect a reply
so quickly. I am very impressed.
I just wanted to thank you for your professional
quality service. There were several cheaper companies on the Internet so it
was difficult to choose one, but your company looked the most professional
so I went with you. I am very pleased with the quality of both the original
deed polls and the legal copies - they are much nicer than ones I had done
at a solicitors in 1996! I would recommend your company to others.
Thank you so much for your help. I can't
believe you replied to quickly. I can only say that without people like you
we would be lost. I wish I could send you some flowers to say thank you as
you have really cheered me up and I can finally rest easy. Thank you.
I have now received my deedpole and legal copies,
thank you very much for the efficient service you gave.
Thank you for your very quick reply. I have rung my
local register office and they have confirmed that I can re-register my
daughter so she can have her father's name on her birth certificate. I
cannot tell you how pleased I am to finally sort this out. Without your
email, I would have carried on thinking this was not possible. Thank you
again for your very much appreciated help.
I would like to say a big thank you to all for your
kind help and prompt service. Thank you.
I just wanted to drop you quick line to say a huge
thank you to all who dealt with my application. I had to ring you a couple
of times and on both occasions the problems were handled very professionally
and courteously. Thank you all once more for the excellent jobs that you do.
Many, many thanks for your excellent advice,
guidance, etc regarding my application. I hope you all get the recognition
in your jobs that you all clearly deserve.
May I say how cool your website and application form
is. I've never used anything so easy before, and believe me, I've come
across some real humdingers that have really bent my brain. Full marks to
Deed poll received, excellent service, happy to
I have recommended your service to friends and
family as it is so good. You were so professional and that left me with
confidence in the service which was provided. So I made the choice to come
back to your website despite being able to purchase a name change for just
£20 elsewhere on other websites! I know that everything will be handled
without fuss and in accordance with the Law. So thank you again for making
the process completely stress-free!
I am writing to say how grateful I am for the
superior and professional way you have recently dealt with my change of name
by deed poll. The quality of your work and methods of delivery are
excellent and I am very impressed.
I just wanted to say again, and in writing, how much
I appreciate your help and support in my getting my Deed Poll; especially
your understanding when the postal service seemed to go AWOL for a week or
Just a quick note to say thank you very much. I
received my children's deed polls yesterday and they are over the moon,
especially with the posh folders. Thanks again.
I just wanted to tell you that your website is the
easiest to understand and the simplest to use that I have ever come across.
I just wanted to write and congratulate the team
that put your website together. It is one of the most concise, clear and
easy to use websites I have ever used. It should be used as best practice
for every other organisation, and is an absolute credit to you. As a
customer, it is fantastic to sail through a website, get all the information
you need, apply online easily and not face all the usual frustrations and
queries. Well done and thank you!
Thank you so much for your fast response and
I have just had my daughter's name changed with your
company. I wanted to say how very pleased I am with your service, which was
extremely hassle free, straight forward, with an easy to use online
application system. It was also extremely quick! I am not often so
impressed that I feel the need to express it, but I am with your service, so
therefore would recommend you first hand. Thank you very much for making it
I just wanted to write to say, what a fantastic
service you have provided. I have had no problems in getting my first
passport. Thank you very much!
Many thanks, your service is exceptional.
Testimonials received prior to 2003 have been removed.
Last updated: 6 June 2016