The official website of the UK Deed Poll Service - The name you can trust.

Helpline:  Monday to Saturday 9am to 6pm.  From a landline call 0800 448 8484 (calls are free of charge).  From a mobile call 0333 444 8484 (standard rate charges apply).

    Information and advice about how to officially change your legal name by Deed Poll
Links to site contents...

About Deed Polls
What is a Deed Poll?
Why is it called a Deed Poll?
What is the purpose of a Deed Poll?
Who can apply for a Deed Poll?
How long does the process take?
Can I change my child's name?
Can a birth certificate be changed?
Are there any restrictions on names?
Is a Deed Poll registered anywhere?
Why do people change their name?
Answers to other FAQs

Applying for a Deed Poll
How to apply
Services available and fees
Video guides

Services for previous clients
Apply for a copy of your archived Deed Poll
Apply for a replacement Deed Poll

General name change information
Introduction
A woman's rights upon marriage
A man's rights upon marriage
A couple's rights upon a civil partnership
A woman's rights upon separation
A woman's rights upon divorce
A woman's rights upon being widowed
A child's rights upon adoption
Adding a middle name
Advice for transsexuals
An alternative to marriage
A unique gift
Changing your name on your passport
Obtaining a copy of your lost Deed Poll
Who to advise after changing your name

UK Deed Poll Service
Contact us
What our clients say about us
In the media
Privacy policy
Terms and conditions and your rights
Home page

UK Deed Poll Service
What our clients say about us

Many of our clients come to us because we were recommended by someone at a government department or agency; from a newspaper or TV article or from a friend who has previously used our service.  Many other clients however, find us through a listing in a search engine and have never heard of us before.  If this is how you found us, we hope you will take comfort from reading a selection of testimonials received over the years.

       

I used the Helpline earlier today as I was calling from Spain and had some questions about an overseas application and just wanted to comment how courteous, professional and helpful your staff were.  In an age of robotic call centre scripts and inept customer service it was refreshing to be treating so well by someone who actually sounded interested.  We are always quick to complain I wanted to be equally quick to praise!
Mark, Almeria, Spain. June 2016.

The service I received from the UK Deed Poll Service when dealing with a name change issue with HM Passport Office was utterly out of this world.  They were professional, sympathetic, well informed and went the extra mile when necessary.  I was completely blown away by how willing they were to help me with a very sensitive issue but due to their excellent advice and support my son now has his passport in the correct name.
Laura, Dartford. May 2016.

I received my deed poll document today.  Very impressed and pleased with the efficient and prompt service.  I wish all businesses were the same!
Charles, Littlehampton. May 2016.

Thank you so much for your help and great customer service.  I appreciate getting back to me so quickly.
Denisa, London. April 2016.

Thank you so much for all your help and for getting back to me so quickly.
Samantha, Solihull. April 2016.

I am writing to thank you for making my name change process so straightforward.  My application was processed with speed and efficiency.  You did everything you said you would, when you said you would.  All the instructions were clear and I was especially grateful for the checklist which made life easier still.  If only all organisations were as organised!  Please pass on my thanks to your staff who are doing an outstanding job.
Helen, Lochwinnoch. March 2016.

I'd just like to send some positive feedback regarding the service I used recently.  I know deed polls can technically be made by yourself but having the official-looking documents you provide, which are guaranteed to be error-free, has given me a lot of confidence in them that I could never have with a deed poll made by myself.  I have to commend the speed of the service too, as I originally ordered my deed poll about 5.30pm and it was waiting for me when I got home the next day.  That's blazing fast!  It was also a very quick turnaround after I sent my signed deed poll back for legal copies.  You've made a girl very happy!
Kiera, Coventry. March 2016.

I would like to take this opportunity to thank you for the service you have provided which has been excellent.  It is always a difficult and stressful time when losing such key documents and at the same time trying to prove your identity but you have made things simpler and less stressful.  I feel the service you have provide had been excellent, efficient, detailed, thorough and with a real friendly attitude.  I only wish all companies worked with the same ethics as you and your team have.
Ben, Newark. February 2016.

This is an excellent service, please keep it up.  All the best wishes.
Hanem, London. February 2016.

I just wanted to say thanks for your very speedy response.  I have been very impressed with the service from yourselves.
Sanjeet, Nottingham. January 2016.

Thank you very much for your wonderful and speedy service and am looking forward to getting my deed poll documents.
Marion, Washington, USA. January 2016.

Thank you very much for all your help.  You have helped me with the best Christmas present my daughter and husband could wish for.
Kelly, Stanley. December 2015.

Just to say, you can’t possibly be a government department as you are WAY too efficient and give such fantastic service.  I really can’t speak highly enough of your marvellous, courteous staff and organisation.  Many thanks indeed for being such a pleasure to deal with.
Ashley, Southampton. December 2015.

I just want to let you know that I have received my legalized deed poll and would like to thank you for the great service, for promptly answering all queries and providing clear and useful information!
Tatiana, Newcastle upon Tyne. November 2015.

I received my deed poll yesterday in the post and like so many others who've took the time to contact you to commend your excellent service I would also like to say a big Thank You.  I used your service using your website and everything went to without a hitch and documents delivered in less than a week.  I also appreciate the literature you enclosed with the deed poll and I'd definitely recommend your services to anyone wanting to change their name.
Craig, Wolverhampton. November 2015.

Thank you so much for your prompt response.  I can confirm that I received my deed poll today and am very happy with it.  Thank you very much for your brilliant service.
Samantha, Chelmsford. October 2015.

Thank you very much for coming back to me so quickly.  I have been so impressed with the service I have received.  You've really helped me out through a very difficult time.  Thanks again.
Lyndsey, Peacehaven. October 2015.

Thanks so much for sorting my query out by email and on the phone just now.  Please note for your records that I am very happy with the speed and quality of your service and I would certainly not hesitate to recommend you to others.
Beth, Altrincham. September 2015.

Thanks a million for the excellent service and such a quick response.  Much, much appreciated.
Sam, Cairo, Egypt. September 2015.

It was lovely to speak to you and thank you so much for calling me as well.  Your customer service is absolutely amazing and brilliant.  Thank you so much!
Anda, Southampton. August 2015.

Wow!  Awesome service.  Finally an organisation that just gets on with it, professionally.
Waqar, Hayes. August 2015.

Thank you for your reply and valued advice.  I wish to take this opportunity to express my gratitude towards yourself, your colleagues and the company you represent.  All your time and effort is appreciated.
Mesbah, London. July 2015.

I have to say that the service I have received (including the responses to the multiple calls I made to your office this morning) has been exceptional!  Well done to all of you.
Ifeanyi, Welwyn Garden City. July 2015.

Thank you very much!  I wish more businesses were as efficient, professional and friendly as you!
Janice, York. June 2015.

I have today received the documentation you sent me and I would like to thank you for the prompt manner in which you dealt with my initial application and the enquiries I had.  Unfortunately, in this day and age, many companies do not live up to their promises of good service.  However, I am delighted to find that yours does, so I now wish to express my sincere thanks to you for this.  I wish you all the best.
Ian, Spilsby. June 2015.

I have just received my Deed Poll and legal copies.  I just wanted to say thank you so much.  For the first time in my life, I now have a name that I love.  Your service is second to none.  The communication and speed of which you had everything done, is amazing.  And the presentation and explanation of everything is excellent.  The cost of your service was also excellent value.  I shall be recommending your services to anyone who isn't happy with their name but thought it was too hard or expensive to change it.  Thank you once again.
Hope, Chelmsford. May 2015.

Thank you so much for your speedy reply and efficiency, and for taking into account my acute accents!  I look forward to receiving my certificate in the post!
Cécile, London. May 2015.

Just a quick note to say thank you very much for all your help and support.  I had put off changing my name for years as everyone said it was expensive and complicated.  Your excellent service proved them all wrong.  It was amazingly easy and not expensive at all - and most of all, it was surprisingly easy to get my Deed Poll accepted by all the necessary agencies I needed to contact.  There were no issue with getting a new passport, driving licence etc, they all happily registered the my Deed Poll you provided without question.  Thank you again.  I will be delighted to recommend your services to anyone who is considering a name change.  A truly wonderful service!
Jacqueline, Wimborne. April 2015.

I just wanted to say how easy using your online application system was - absolutely delightful!  So, a huge thank you for such an efficient easy-to-use and clear system (rare these days eh?).  Many many, many thanks.
Johanna, East Molesey. April 2015.

Thank you very much for your help.  This is the best service I've ever received.  I expected it to be very long winded.  Thanks again.
Lucy, Morcambe. March 2015.

Thank you and I must say the service I have received since completing the request has been excellent from you all.  Excellent customer service.
Kathryn, Nottingham. March 2015.

Many thanks for the email.  I am incredibly impressed by the speed at which this has been turned around.
Laura, Godalming. February 2015.

I just want to tell you that I appreciate your help for the name change service.  I am very happy with it.  Thank you.
Aadam, Middlesbrough. February 2015.

Thank you very much!  I would like to thank you very much for your patience and courtesy through all the inconveniences.  Really, I couldn't ask for a better service.  Customer satisfaction 100%.
Maya, Italy. January 2015.

I would like to thank you very much for quick and accurate service.  I received my Deed Poll and I greatly appreciate the professional service from your company.  I would recommend you as good and reliable company to other customers.
Adam, West Bromwich. January 2015.

Thank you.  You're the only service I've come across thus far that has been so fast in responding!  Much appreciated.
Matteo, Qatar. December 2014.

Thank you for your prompt and very helpful reply.  We are looking forward to seeing the deed poll documents.  We will also like to take this opportunity to say that you have provided an excellent service especially the online application for your customers.
Wen, Sheffield. December 2014.

How do I even begin to say thank you!  You were so helpful on the phone despite the bad connection.  I really can't believe what a stress free application this was, a huge weight off our minds.  Thank you so very much and i will sing your praise to anyone to listens.
Nicola, Mercia, Spain. November 2014.

Many thanks for this amazingly fast and efficient service.  It's been a long, long while since I'd ever come across a business with this much precision, speed, and efficiency.  You guys are truly fantastic.
Hossein, Ascot. November 2014.

I'm very impressed with your swift, effective communication and excellent service.  I will definitely recommend you to my friends and family.  Keep the good work up.
Aubrey, Croydon. October 2014.

Thank you so much [for upgrading us].  It is really incredibly helpful since we have such difficult circumstances.  Is it possible to express how impressed we are with your help to your manager?  We would really like to see that you are recognised for helping us out so quickly and also for upgrading us in view of our current situation.
Francis, Paisley. October 2014.

I would like to thank you for your efficient, organised, speedy and professional service that you offer and supply.  It has been a breath of fresh air dealing with your service - other organisations should take a leaf out of your book!  Thank you again for the efficient service you provide.
Lynne, Southend-on-Sea. September 2014.

What a great, efficient service.  I was dreading it - and it's taken me a matter of minutes!
Penelope, London. September 2014.

Thank you so much for your prompt and efficient service but most of all for your numerous checks to ensure I was aware of each stage that the process was at.  Your proactive support was very much appreciated.
Sarah, Milton Keynes. August 2014.

Thank you, my step son will be so pleased that he can start secondary school known as our family name.  Thank you to everyone there for the help you have given me in this matter.
Tina, Milton Keynes. August 2014.

I would like to take this opportunity of thanking you for a prompt and professional service that you have provided.  I am truly happy and only wished I'd changed my name years ago!
Jane, Bournemouth. July 2014.

Thank you for your fast response as with all at the deed poll office.  You all should be a prime example of customer service in the UK.
Russell, London. July 2014.

We just wanted to say thanks so much!  Your service is amazing!  Looking forward to getting our documents!
Martin, Stowmarket. June 2014.

Thank you so much for all your help and the speedy responses you have given me.  Your service is excellent!
Ruth, Dursley. June 2014.

Thank you for your email and confirmation.  I am very impressed by the speedy and helpful customer service.  Thank you!  It makes a very welcome change after dealing with organisations with appalling levels of service.
Kay, Hatfield. May 2014.

Thank you for an excellent efficient service.  Every time I've contacted you, you've been so prompt.  Thanks again.
Suzanne, London. May 2014.

Just a quick note of appreciation for your online application form being well set out, very user friendly and easy to use.  We also wish to comment on the advisor we spoke to who was very clear, courteous and easy to deal with.
Frederick, Norwich. April 2014.

I would like to thank you for the efficient, speedy, clear and concise reply to my query which I sent only hours before being dealt with.  Thanking you.
Diane, London. April 2014.

Thank you so very much for all of your help.  You were a delight to deal with, helpful, kind and professional.  Thank you also for being patient with me and for making the effort to get this sorted as quickly and hassle free as possible.  I very much appreciate it.
Tish, Prince Rupert, Canada. March 2014.

I would just like to say thank you to all involved for sorting out my deed poll which I received it this morning.  I originally got one at a solicitors for £40 and it was nothing like the professional one I have received.  I am very grateful for all your help and I shall recommend you to anyone if I get the chance.  Thanks once again.
Gareth, Coventry. March 2014.

I have corresponded with your team for over a week with various enquiries as this is new territory for me.  I have found that everyone has been very helpful and made a seemingly daunting process as clear as possible.  Please forward my thanks to your management as they should recognise the good work you all do on a daily basis.
Sonia, Whitley Bay. February 2014.

I recently obtained my deed poll from you and just wanted to say thanks very much for your excellent service.  You made the whole process straightforward, and I was impressed by the speed I received my deed poll and then the certified copies, and with all the information you provided.  I've almost finished working through my list now!
Alice, Morden. February 2014.

Just a quick note to say thank you so much for all your help.  My daughter is over the moon.  Thank you again.
Lisa, Matlock. January 2014.

I want to state that your company has been very helpful and professional in your services.  Thanks for the great job done in timely manner.
Muhammad, Karachi, Pakistan. January 2014.

Thank you with your incredibly swift and efficient service.  We have been most impressed with all your help today.
Lorna, Hayling Island. December 2013.

I would like to thank you very much for all the helpful advice on my issue yet again.  I am grateful to you and I wish you all the best!
Maria, London. December 2013.

I just want to say thank you for your efficiency.  Everyone I've dealt with in your organisation has been very quick and caused no problems whatsoever.  I wish every company I dealt with was as efficient as you and your colleagues!
Alex, California, USA. November 2013.

Thank you for such a prompt and hassle-free service.
Teresa, St. Albans. November 2013.

I just wanted to say thank you for such professional service.  It was quick and easy to change my name and it is the best thing I have ever done.
Julie, Bristol. October 2013.

Thank you so much.  What a fantastic service and customer service your company offers.
Jemma, Bedford. October 2013.

I just want to thank you and the deed poll service for helping me change my name and for the great service I've received.  The pack turned up today in great condition and better presented then I'd have thought.
Louise, Maidstone. September 2013.

Just received my deed poll thank you so very much.  The whole experience has been so nice and easy.  Many thanks again.
Moira, Kelty. September 2013.

Thank you for all your hard work with respect to my problem and thanks for keeping me posted and updated.  You have made this process much less frustrating and really helped me keep my faith in how things should be done!
Matt, Mexico. August 2013.

Thank you for making this process quick and painless.  I have procrastinated since October about changing my name but was put off by the thought of the lengthy paperwork and a drawn out process.  How wrong I was!
Amanda, Grays. August 2013.

Thank you so much for your advice.  It was extremely helpful and answered my query clearly and fully.  Thank you for replying so quickly and out of traditional office hours.  Your help and speedy response is greatly appreciated.
Alison, Cambridge. July 2013.

I just wanted to e-mail you with regards to my recent name change through yourselves.  I just wanted to say how amazing the service has been.  It has been completely hassle free.  Every time I have had an enquiry about it, it has been dealt with effortlessly and professionally.  I have spoken to 3 separate people and each were extremely helpful.  Thank you one again for the positive experience I have received and would recommend anyone wanting to change their name to do it through yourselves!
Oliver, Leeds. July 2013.

May I just say thank you to the staff within your office with regards my deed poll application and for the impeccable, professional and first class customer service I have received both via telephone and e-mail.  The outstanding level of service is a credit to you all.  If only other organisations would take your example.
Julie, Morepeth. June 2013.

Please accept my deep appreciation and gratitude for your help this morning.  It has been so impeccable in the time and patience you've give it, and also a lot of reassurance.  I am very happy.  Many thanks.
Loutfia, London. June 2013.

I would just like to say a big thank you for all the efficient help and advise you have given me over the last week or so!  You have made something that i was dreading simple and easy to accomplish.  How refreshing in this day and age!
Georgina, Milton Keynes. May 2013.

Just a short note to say I am really impressed with the efficiency of this process.
Natalie, Southampton. May 2013.

I must say the customer service from you all there is great.  It's rare that a company deals so promptly with customer queries and problems.
Callum, Chester. April 2013.

Thank you and allow me the opportunity to applaud your service.  First class.
David, Newton Abbot. April 2013.

Can I just comment on how great the service has been from the point of my first enquiry.  My nephew will be delighted.  Thanks again.
Marcia, Perth. March 2013.

Brilliant service.  This potentially could have been a painful process but you made it quiet straight forward.  Thank you all so much.
Hannah, Plymouth. March 2013.

What a professional and approachable bunch of people you all are - so refreshing.  Thank you for your excellent service.
Trisha, Whitley Bay. February 2013.

I just wanted to let you know I'm very impressed with the service you provide.  The email communication is fast, the delivery service is fast and your telephone support is excellent.  I have forwarded your details to my friend who plans to change his surname.  Thank you!
Ali, Manchester. February 2013.

Thank you for making this so easy.  I had tried to do it via the Royal Courts of Justice thinking I was being independent.  But it was vastly more complicated and much more expensive!
Katie, London. January 2013.

I am now in receipt of my Deed Poll documentation.  I would like to thank you for the prompt and efficient response.  Indeed, a fantastic service with straight forward instructions.
Elizabeth, Lochgelly. January 2013.

Talk about customer service on another level!  I was very impressed when I called today, everyone there seems so friendly and helpful - which is great because it is felt a strange decision to decide to apply for my son's name change.  Thanks again.
Nicola, Bexleyheath. December 2012.

Thank you so much for your help this evening.  Your service was of the highest standard and made an experience that I thought would be a lot more complicated very simple and straight forward.
Elen, Cardiff. December 2012.

Changing a child's name can be somewhat stressful.  I couldn't of asked you to be more helpful.  After making a mistake on the form I submitted, you were quick to reply to emails and helpful over the telephone.  I will definitely recommend your company to others.  Thanks again for all your help.
Lucy, Gillingham. November 2012.

Once again, can I just say you guys are sensational at customer service and for keeping people in the loop.  Thank you!
Jem, Bedford. November 2012.

Many thanks, that is greatly appreciated and I must thank you for your excellent service and customer interaction.  It has been a breath of fresh air.
Joel, Mauritius. October 2012.

What can I say but a huge thank you, not only for such a prompt reply but for such a comprehensive one.  Thank you very much indeed.
Tracey, Rugby. October 2012.

Many thanks for your help changing my daughter's name.  You've been brilliant and really reassured me that there is a light at the end of the tunnel.
Claire, Norwich. September 2012.

I just wanted to let you know that I thought your service was super efficient.  Thanks again.
Zeenat, Birmingham. September 2012.

I would just like to thank you for top-notch service I have received recently.  I’m also impressed with the customer service over the telephone.  Very friendly agents who assisted with my application.  Once again, a big “Thank You” to all at UK Deed Poll Service.  Please feel free to use as a testimonial. I want others to know how great the service was.
Benjamin, Newcastle upon Tyne. August 2012.

I want to congratulate you on an excellent service I received from your staff.  I was surprised how quick it all took.  It was fast, reliable and I would recommend your service to my family, friends and colleagues.  I had posted my application to on 3rd August it retuned to me on the 6th.  I posted it back to you on the 6th and it was returned to me on the 8th August with my legal copies.  Once again, well done done for an excellent and professional service.
Christopher, Bristol. August 2012.

I would like to say thank you for such a wonderful service.  The documents arrived in the time stated and the additional information in the pack was extremely useful.
Sarah, Bexleyheath. July 2012.

Would just like to say thank you.  I am really impressed with your prompt and very individual service.
Rebecca, Bath. July 2012.

Thank you and I would also like to congratulate you on your level of expertise and service.
Laura, France. June 2012.

Thank you for making it all so easy!  I'm very pleased with the excellent service you have given me.  The document was signed today and is on its way to you.
Valerie, Barnstaple. June 2012.

I am writing to say a big thank you to everyone who has been involved in changing my children's surnames to mine.  You have all been friendly, polite, efficient and a true asset and credit to your team.
Sarah, Bolton. May 2012.

I want to say a big big thank you for your wonderful service.  I changed the names of my son and daughter using your website and you were very helpful and friendly and your deed polls came through so very quick.  I would recommend to anyone wishing to change their name to use your service.  You are the best!
Susan, Southampton. May 2012.

Thank you for replying so quickly.  I have been very impressed with how easy and clear it all is, and how much helpful information there is on your website.
Jessica, Colchester. April 2012.

I would like to take this opportunity to thank you for the highly efficient and professional service that you have provided me.  I have recently dealt with an enormous number of companies and agencies who could learn a great deal from your far superior service.
Nina, Hornchurch. April 2012.

I just wanted to say thank you for expediting our deed poll paperwork very quickly and efficiently.  We have received our legal copies now, and have begun the process of updating all our details.  If only every company were as friendly and efficient as yourselves!
Lisa, Canterbury. March 2012.

Thank you very much for your help.  I'm so relieved!  Your service has been really quite incredible.
Lina, Dubai, United Arab Emirates. March 2012.

I just wanted to thank UK Deed Poll Service for your quick service and easy process when my sister and I recently changed our names.  There were no errors made on both occasions.  It means a lot to my sister and me.  Thank you once again, we are so pleased!
Joanne, Bradford. February 2012.

I was very impressed by the politeness and helpfulness of the person who dealt with my enquiry on Saturday.  It felt very personal.  I would certainly recommend you to others if they need this service.  Many thanks.
Husna, London. February 2012.

Thanks a lot for all your help, I'm really impressed with the service you offer.  The first deed poll website I tried to use turned out to be a scam website who just take your money.  When you place your order online they call you immediately to check your order details so that you have the feeling all is in hand and then you never hear anything ever again.  Very disappointing.  I'm not sure how I managed to miss your website.
Susanne, Zurich, Switzerland. January 2012.

May I say how impressed I have been by the quality of service received from your company today.
Alan, Bedford. January 2012.

Thank you for your quick and informative responses.  This is an exceptional service!
Natalia, New York, USA. December 2011.

Thank you very much.  The service was so easy to use!  I would recommend it to anyone.  Cheers.
Jules, Stratford-upon-Avon. December 2011.

Your help, support and understanding has been more than I could ever have hoped for.  Thank you so much, I really am grateful.  I really do appreciate your help and knowledge and for being so understanding towards me and for answering all my questions so speedily.
Nicola, Nottingham. November 2011.

I just wanted to say thank you very much for the tremendous help you have given me.  Today, I received the document and now I offer my sincere thanks to you all for taking the time to walk me through the process.  You have all been wonderful and kind and I appreciate you.  It was great doing business with you.  The reason I am so thankful is because it took me two years to sort out the problem of my lost Deed Poll.  So thank you again.
Clairie, Florida, USA. November 2011.

This is an amazing service.  I have literally been bowled over by the efficiency and dedication to the responses and service you have provided.  This step was a very important one for my daughter and I gave it a great deal of thought before I applied.  You have made the process easy and enjoyable. Thank you very much.
Emily, London. October 2011.

Many thanks for a thoroughly efficient service.
Julie, Wakefield. October 2011.

I want to express my satisfaction for the excellent and highly professional job your company did with my deed poll, which included three past name changes.  When I took it into a solicitor's office to be signed, the solicitor commented on how well it had been done.  I am very pleased indeed with your service.
Samantha, Croydon. September 2011.

Can I say the service we received originally for our son's name change and now your kind support has been amazing.
Adrian, Doncaster. September 2011.

It has been a pleasure using your service.  The process has been stress free and easy to use, so thank you again.
Charlene, Southampton. August 2011.

We are so impressed with the service, it's absolutely brilliant.  Very few processes are as efficient or as much fun as this has been.
Rosemary, Bury St. Edmunds. August 2011.

I would like to express my gratitude on the very excellent service provided by yourselves for my and my daughter's recent name changes.  The whole process was very straight forward and staff involved very pleasant and helpful.  Thank you for the speed in changing my title and both our names.
Marie, Bristol. July 2011.

I would like to thank everyone involved in the excellent service my family received from your office.  In less than a week after I applied for a name change for my son, I received both the original deed poll and the legal copies ordered.  The ladies in customer services were amazing.  They helped by answering all my questions and took the time to help me fill in the application form.  Deciding to get a name change is a huge decision and your service made it very easy and stress free and well worth the money paid.  Once again thank you very much.  I shall be telling everyone what a wonderful service you provide.
Amanda, Leeds. July 2011.

Just to say many thanks for the fast return of my daughter's deed poll changing the name of her daughter.  Your service worked brilliantly and it is rare these days to find a company that delivers exactly what it promises.  So thanks again - you've helped make a little girl very happy.
Gina, Beccles. June 2011.

I wish to express my thanks for the timely arrival of my deed poll papers.  Once payment was made they must have been put straight in the post, and I received them within a matter of days.  Due to your excellent service, I would now also like to order further legal copies of my deed poll.
Zofia, Nottingham. June 2011.

Thank you so much for the great service.  Thanks also to the girls who guided me on the phone who were really friendly and helpful.  Just thought I'd let you know!
Jennifer, Paris, France. May 2011.

I have to say the service that I have received during all my communications has been brilliant.  Thank you.
Nicola, Banwell. May 2011.

Having recently changed my surname, I was delighted by the speed and efficiency of this first class deed poll service.
Joseph, Stratford-upon-Avon. April 2011.

Many thanks for your swift response and assistance.  You run an extremely efficient service, which is making this whole horrible divorce process much easier.
Zoe, Swindon. April 2011.

I would like to take the time to thank yourselves for the excellent service.  I am overwhelmed by the brilliant service I received.
Terri, Nottingham. March 2011.

Your recent service with my wife's change of Christian name was excellent in all respects. What a pleasure to deal with an effective and efficient agency.  Very well done and thanks.
Douglas, East Grinstead. March 2011.

A big thank you from me for being so patient while I tried to make sure I had done everything right for my children.  I have to say I was amazed to get replies during the UK night time!  Your service has been excellent.
Tracey, Wellington, New Zealand. February 2011.

Thank you so much.  Your customer service is brilliant and your responses are so quick that you put a customer at ease.  Thank you once again.
Sharon, Northfleet. February 2011.

I would like to thank your company and the lady I spoke with on the phone for making this an extremely easy and hassle free process.  It would have made the reason why I was doing it pointless if it was a lot of hassle.
Darren, Durham. January 2011.

Thank you so much for your quick reply.  I'm very impressed with your efficiency!
Jane, Worksop. January 2011.

I am very impressed by the personal service I have received and would certainly recommend your service to my friends.
Susannah, Derby. December 2010.

Thank you very much indeed!  You've been very helpful and your response was much faster than I expected.  I will happily recommend your company to any friends that require it.
Francis, London. December 2010.

I think your website is excellent - how could anyone go wrong using it!
Diane, Badminton. November 2010.

Thank you so much for such excellent customer service - I'm really impressed with how this was handled and delighted how easy it was to change my name - this has changed my life.
Amy, Guernsey. November 2010.

Thank you all so much for all the help I have received and for such a great, speedy and efficient service.
Jackie, Coulsdon. October 2010.

I would like to thank you very much for your very prompt attention to my application, and the information you have given me.  What wonderful service.
Sarah, Cramlington. October 2010.

I'd like to say I am very impressed with the service you provide - emailing and calling me within just hours of submitting my application to clarify the details.  Thank you to everyone who has handled my application.
Helen, Manchester. September 2010.

We recently used your company to change our family's name.  May I say a big thank you for the prompt and professional service.  As you can envisage, it is a big decision and life changing action to change a name so far into one's life.  Your staff have made this all the easier by their extremely diligent actions.  So once again a big thank you from myself and my family.
Chris, Henlow. September 2010.

I'd just like to thank the UK Deed Poll Service for their efficient customer service and friendly staff via the telephone.  It's been a very smooth process and well worth the money.  This is a very speedy service, and hopefully one which will always continue. Thanks again.
Laura, Birmingham. August 2010.

May I take this opportunity to compliment you on running such a valuable service.  I found your online service clear, concise and easy to follow; saving valuable time and I shall be glad to recommend it to any body.
Riffith, Ilford. August 2010.

I would like to take the opportunity of thanking you for your prompt service - your efficiency and the fact that you were true to your promise to ensure our deed poll reached us by 1pm the following day.  This enabled my daughter to obtain her passport at very short notice and take part in her school's music tour - an opportunity which would otherwise have been denied her.  I would have no hesitation in recommending your company to others.
Sue, Ashingdon. July 2010.

May I take this opportunity to thank you and all your colleagues who have been so professional and supportive.  It is sadly rare to get such good customer service.  Thank you once again.
Ruth, Ware. July 2010.

What an efficient service.  Thank you very much for replying to my email and for processing my application so quickly.
Victoria, Cambridge. June 2010.

Just to let you know I received my deed poll on Friday when I returned from work.  What an amazing service you have given me and I would like to thank you so much.  Excellent!
Jayne, Maidstone. June 2010.

I wish to thank you for all your correspondence, efforts and politeness with regard to my deed poll application.  My deed poll arrived via registered mail yesterday and it was a great presentation.  Many thanks.
Flora, Cyprus. May 2010.

I just had to write to say thank you for such speedy responses on both occasions when I have sent questions to you.  It's a small thing but good customer service really stands out by today's usual standards.  If all companies operated like you, everyone would have smiles on their faces!
Jed, Batley. May 2010.

I would like to thank you for your truly professional and well organised service.  I was really pleased with your efficient handling of my order and circumstances.  At the moment, I am going through a painful relationship breakdown and the fact that you can make things so straight forward makes things appear less complicated and less stressful.  A big thank you to you all.
Rowan, Swansea. April 2010.

I just wanted to say a big Thank You for your excellent service with regards to my son's change of name.  It was a birthday present for him and it was the best present ever!  Would recommend you without hesitation.
Andrea, Sheffield. April 2010.

I recently changed my name via the UK Deed Poll Service (adding in a middle name and shortening my surname) simply to make things easier when dealing with people day-to-day.  I was slightly apprehensive at first about the whole process of a name change and was expecting the experience to be somewhat complicated.  Not so! Everything was very easy and stress-free - and things were made as simple and straightforward as possible.  I was extremely happy with the prompt, first-class service I received, and would not hesitate in the slightest to recommend the UK Deed Poll Service to anybody thinking about altering their name for whatever reason.  Absolutely superb!
Nick, Yorkshire. March 2010.

I just wanted to thank you for such an efficient service!
Debbie, London. March 2010.

I just had to email your company to say a huge big thank you for the fast and efficient service you provided me with.  I applied online on Friday evening and received my daughter's deed poll this morning (Monday).

I had the misfortune to have applied to another company online three weeks ago and I couldn't contact them and have paid and received nothing from them so it is such a relief to find a company that actually does what it says and does it with such a simple process and easy to understand instructions and fantastic updates via email and mobile texting.  Thank you very much.  I would not hesitate in recommending you to anyone who needs a change their name through deed poll.

Samantha, Havant. February 2010.

A big thank you for your service and to all those that helped when I called.  I am so happy that I chose this service.
Nisha, Birmingham. February 2010.

I recently changed my and my son's surname by deed poll and would like to thank you so very much for an excellent service.  Whenever I needed to call your help desk, I was treated politely, very helpfully and with great friendliness.  To my delight, our certificates were sent out far quicker than I was expecting.  I even had a phone call confirming your receipt of my cheque (I was slightly worried about the postal system) so that was an added and unexpected bonus.  Once again, thank you so very much for your outstanding service.
Simone, Gravesend. January 2010.

I am a transgender person and I changed my name and title with you last month.  I want to thank the staff at UK Deed Poll Service for helping me get my medical card changed to my new name and title.  Thanks again for your help and understanding.
Michael, Belfast. January 2010.

I just wanted to say I changed my name recently using your service which was 1st class and I love my new name.
Gemma, Gateshead. December 2009.

I previously emailed about going ahead with your service, but was unsure about certain details.  The information given was absolutely brilliant, extremely informative and detailed, and brilliantly clear.  It was really helpful and really refreshing to see such accuracy and service.  Many thanks.
Bernadette, Folkestone. December 2009.

I would like to thank you for all your help with my deed poll and for your efficient, friendly telephone staff.
Diana, Northampton. November 2009.

I thought I should drop a quick line to remark on the exceptionally reliable and professional service offered to me and my wife in connection with our recent name change.  Not only were all postal deliveries punctual and emails being answered promptly, often within hours, but likewise your staff have taken a pro-active attitude in spotting obstacles and pointing out helpful solutions.  Last but not least, their communication with us was always friendly and polite, even when we posed tedious questions that had no doubt been put to your staff numerous times before.  I am sure this exceptional level of service is a great relief to many customers in what are after all very personal matters.
Thomas, Cambridge. October 2009.

I really must complement you on your efficiency, I'm so impressed.  It's hard to find that these days!  So, well done.
Jayne, Gateshead. October 2009.

I would like to take this opportunity to praise you for providing such a great service.  Everything has gone well from the beginning and your company has done everything it said it would do within the time-frames promised.  I was a bit concerned initially about doing my name change over the Internet, but my mind was quickly put to rest.  Thank you once again.
Victor, Nottingham. October 2009.

I want to thank you for helping me change my daughter's name.  I was told by my solicitor it wasn't possible but after calling your helpline I was told how I could.  I have now got my daughter's passport in her name name and she is absolutely thrilled (as I am).  Thank you again.
Deepa, Hounslow. September 2009.

I wish to pass on my gratitude for helping to make this an easy experience.  Everything was explained clearly.  I have now ordered my new deed poll and look forward to receiving it.
Lorna, Loughborough. September 2009.

I am writing to thank you for your prompt, efficient and courteous service.  In fact, I found your service second to none!  I was most impressed by the staff manning the telephone advice line, who were knowledgeable and most helpful.  I was amazed when I received my deed poll and legal copies through the post within two days of posting the signed original to you.  Many thanks to all the staff who were involved in processing my application.
Ruth, Nottingham. August 2009.

I would like to say that I was very impressed with your website and how clear all your instructions and guidelines are.  I work in communications and know the amount of work that goes into producing something like that so well done!
Tiziana, The Netherlands. August 2009.

This is just a quick email to say a big thank you for the excellent service which was provided by yourselves in relation to my son's name change.  Your service was extremely quick and very straight forward.
Sharon, Coventry. July 2009.

I would just like to thank you for your polite and efficient services.  The paperwork arrived in France today.
Janis, Le Boulou, France. July 2009.

I am sending this email to thank you all at UK Deed Poll Service for the supply of my grand daughter's Change of Name Deed Poll.  The document arrived safe and sound this morning, just as you promised.  Once again many thanks for your help and assistance, which is much, much better than one of your so called competitors.
Don, Sunderland. June 2009.

You are not just very helpful, you are amazingly efficient as well I have to say!
Jaswinder, Manchester. June 2009.

I received my deed poll this morning.  Thank you for processing and sending it so soon.  Fantastic service!
Briella, Birmingham. May 2009.

Thanks for the super fast reply on a Sunday.  You're always my number one recommendation to friends and family.
Teagan, Helston. May 2009.

Thanks so much for the perfect speedy service.  Second to none.
Emma, Tunbridge Wells. April 2009.

I can't believe how fast you have turned our papers around.  I wish every organization worked as well as yours.  Thank you very much!
Mark, Kentucky, USA. April 2009.

I would just like to congratulate you on the service I received recently.  I found it easy and quick to do and when we contacted you to pay for my name change my mother said she received a exceptionally polite advisor and stated how easy and quick this was and that it was nice to deal with people who are considerate and know the meaning of good customer service and would not hesitate to recommend you to others.  I have now received my deed poll and once again thank you.
Stacey, Stockton-on-Tees. March 2009.

I would just like to thank you all for an incredibly fast and easy transaction.  The level of customer service was amazing, the speed and ease of getting my children's names changed was fantastic.  You guys certainly do rock.  Thanks again.
Toni, Kentucky, USA. March 2009.

I would just like to take this opportunity to say thank you for such a good service you gave me when I applied for my deed poll.  All the help I received from the staff be it via email or phone was excellent and the swiftness of service from application to arriving on my door-step was very fast.  If anyone I know wishes to do the same as I have, I will definitely recommend your service to them to use.  Once again thank you.
Alfrey, Hereford. February 2009.

Thank you very much for your help and advice with regard to my daughter's change of name application. We have now received our daughter's passport in her new name and she is absolutely thrilled.  Thanks once again.
Anahita, Camelford. February 2009.

I would just like to express my many, many thanks for the outstanding service I received from you regarding the change of my daughter's surname.  I completed my application on Monday afternoon and I received my documents first thing Tuesday morning.  I was thrilled.  Throughout what has been a most difficult and stressful time, your service has proved straight forward and completely stress-free.  I will more than definitely be recommending you to anyone who requires the service, and will be singing your praise to absolutely anybody who will listen.  This will make such a huge difference to my daughter's life.  I never usually write back like this, but I am so impressed.  Thanks again.
Diane, Liverpool. January 2009.

I got the deed poll certificate today.  Thank you for your service, it really is second to none.
Pepa, London. January 2009.

Thank you for making the process of changing my name back to my maiden name so painless.  Your website was informative and easy to follow.  Above all, the professional presentation of the documentation and further advice about who to notify surpassed my expectations.
Sally, Solihull. January 2009.

I would like to take this opportunity to let you know that throughout my experience with you, I have only dealt with professional and efficient people. You are all a credit to the Deed Poll Office.
Catherine, Ilfracombe. January 2009.

Thank you very much for all you have done.  We received my son's deed poll today and we are very happy, so thank you.
Samantha, Buxton. December 2008.

Just a quick thank you for your extremely efficient and fast service.  A rare commodity in this day and age.
Kevin, London. December 2008.

Can I just say you have made our application for our daughter such an easy one.  I want to say a great thank you.  This is a very special time for my husband and me, and with your help our application has been extremely straightforward.
Hilary, York. November 2008.

I have to say, I think your service is brilliant!  I was expecting this to take a lot longer to solve.  Getting my passport has been a lot more difficult and costly than we had planned, but I have found some wonderful people to help me along the way.  I appreciate all of your time and effort.
Claire, New York, USA. November 2008.

I am writing to thank your company very much for the prompt and hassle free execution of name changing.  I expected a more complicated and red tape bound procedure, instead I got friendly and informative staff on the telephone and a quick service from you with regards to the new documents.  Thank you once again.
Amanda, London. October 2008.

Many thanks for all your help, I now have my daughter's new passport!  If I had known it was this easy, I would have done it years ago.  I will definitely recommend your service to anyone who finds themselves in my position.  Thanks again for your prompt replies and answering all my questions.
Shirley, Telford. October 2008.

I have received all my documents.  Thank you very much they are all spot on.  May I say again how prompt and efficient your service has been.
Jim, Barnstaple. September 2008.

This is just to say how "brilliant" you have been in sorting out my problem.  Thank you so much!  If only more companies had customer service like yours, it would be a much better place.
Audrey, Somerton. September 2008.

Thank you very much for all your help.  Excellent customer service.
James, Yeovil. August 2008.

Thank you so very much, you have been such a help.  I don't think I have ever had such a informed reply from a company via email.  Thank you so very much.
Anne, London. August 2008.

You deserve a big, big thank you and can use this email to put alongside all other satisfied clients.  Your website is professional, completely comprehensive and self explanatory, making it so easy to use.  The service was outstandingly excellent, and all information anyone could want was included.  There were absolutely no problems whatsoever and everything went unbelievably smoothly with both original application and legal copies being returned and received by post the very next day.  There is absolutely no doubt that I would recommend you to anyone that asks me.  Once again, thank you very much.
Sandra, Aylesbury. July 2008.

I just wanted to say thank you for the excellent service I received from your organisation recently when I changed my title and surname following a divorce and my son's surname.  The lovely lady I spoke to on the phone was efficient and very helpful and the whole process was very quick and simple.  I would definitely recommend you to anyone wishing to change their name.
Jayne, Slough. July 2008.

Many thanks for your very efficient service in changing my name by deed poll.  Your service "Does everything it says on the tin."  Much impressed.
Ray, Livingston. June 2008.

I am so impressed with the service provided by your organization!  Three cheers for good old British standards of excellence!
Jo-an, Mosman, Australia. June 2008.

I recently applied for a deed poll and wanted to thank you for your professional service.  I found the whole process quick, efficient and easy to follow. Your instructions are clear and straight forward and my queries by phone and email were answered quickly by very competent staff who were able to provide me with just the right information.  The instructions on executing the deed poll were really clear and the list of who to notify will be a great help.
Louise, London. May 2008.

I am writing to say a big thank you to everyone who has been involved in changing my children's surname to mine. You have all been very friendly, polite and efficient and a true asset and credit to your team. Thank you.
Sarah, Bolton. May 2008.

I would just like to thank yourselves for the wonderful service I received when changing my child's name. The service was quick and easy and the customer service from the staff was fantastic.
Jennie, Brighouse. May 2008.

With grateful thanks for a superb, hassle-free service.
Sharon, Ferryhill. April 2008.

Thank you all very much indeed.  It's just great to find that customer service does actually exist these days.
Christine, Rotherham. April 2008.

Thank you for your quick response to my deed poll application.  Such a smooth transition means a lot.  Thank you so much to your team.
Becky, Oxted. April 2008.

Many thanks for your prompt reply.  It reminded me of the first time I used your service, the quality of customer care and speed of service is again exceptional!
Mike, Hong Kong. March 2008.

Thank you for your detailed advice, patience and utmost care with my enquiries. Your professional guidance enabled me to identify a clear path to legalise my name change not just within, but also outside the UK. Your commitment to servicing my enquiries demonstrated true worthiness, and through your dedication and effort, UK Deed Poll Service deserves the global recognition it has achieved.
Anthony, Australia. March 2008.

Thanks for your assistance today.  I have found your service second to none, and I know of a few places that could learn a lot from you regarding customer service.  Thanks and regards.
Nigel, Brighton. March 2008.

I would just like to say thank you for the great service you have given me, it couldn't have been easier, so thank you again.
Peta, Victoria, Australia. March 2008.

I would just like to say thank you for the fantastic service your team has provided for me.  It has only taken one week to process my name change and I am now using my new name and have all my legal copies and original deed poll back from you.  I have had no trouble using them with anyone.  Great service.
Amy, Warrington. February 2008.

Last Wednesday I phoned to enquire about changing our two youngest daughters names.  You said you would get an application pack out to us, which we received Thursday morning.  We sent it back that night.  It was simple to follow very well explained and all questions answered before we needed to ask.  We received our deed polls on Saturday.  It has changed our lives we have been out to celebrate twice.  We even had bucks fizz at toddler group this morning and the other parents cannot believe how quickly it has all been done.  This is thanks to all of you.  We had been putting this off for 7 years because we thought it would be so complicated and we have had lots of problems and upsets because of it.  You are fantastic!
Heather, Milton Keynes. February 2008.

Many thanks for preparing the Deed Poll for me.  I was surprised at how quick and painless the process was!  Also, very grateful for the useful list of people/organisations I should inform, and the draft letter.
Sandy, Middlesbrough. January 2008.

I'd just like to confirm I received my Deed Poll yesterday and what I'd like to say first of all is thank you very of much for dealing with it as efficiently as you have done.  I am very impressed how quick it has taken from me sending the payment to getting the Deed Poll.
Richard, Cardiff. January 2008.

I would like to say a big thanks for your professional and friendly attitude which made my applications so easy.  I have just got back in contact with my daughters after 20 years apart and it was their wish to change their names back to their original surnames, which has made me very happy.  We will be sitting down for Christmas dinner together and I will be presenting them with their deed polls.  Thanks again for your assistance.  You must get great job satisfaction knowing you have the ability to bring people together.  Merry Christmas and all the best for the future to you and your team.
Mark, Winsford. December 2007.

Thank you so much for providing such a superb and very fast service changing my son's name.  You should have seen his face this morning when the postman arrived with the document - it was a picture of happiness.  We went straight into his school to change his name there.
Barbara, Taunton. December 2007.

I am writing to let you know that I have successfully changed everything over to my new name and I would like to thank you for all your help.  Everything you claim to do on your website is 100% correct.
Terence, Tranmere.  December 2007.

I cannot believe the superb efficiency of your service.  Thank you so much.  Oh that the rest of life could be so!
Jane, Northampton. November 2007.

I would just like to say what a brilliant helpful website this is.  So simple and easy to follow.  I thought this process was going to be painful and hard to follow but it was so easy with the example letters etc.
Cathy, Mansfield. November 2007.

I would like to thank you for the swiftness and professionalism of our deed poll.
Wendy, Croydon. November 2007.

I would sincerely like to thank all who helped make this process smooth and trouble free - it really is a fantastic service and has more than exceeded my expectations. I will wholeheartedly recommend your company in the future.
Ruth, Aberdeen. November 2007.

I would like to thank you for the swiftness and professionalism of our deed poll.
Wendy, Croydon. November 2007.

I want to take this opportunity to congratulate you on a first class service throughout.
Alan, London. November 2007.

We would like to say thank you for your wonderful and speedy service.  We changed my daughter's surname online this year, and you quickly sent the printed form for her, and a witness, to sign.  The deed poll documents arrived, all sturdy originals with official seal, identical to each other (we ordered a number of them) and they have been used without problem on several occasions already.  I would like to recommend that people order multiple copies, I have copies and my daughter has one in college halls of residence, though she has already lost one and without the multiple copies I'd have had lots of problems and wasted time in obtaining another one for her.  We used the archive offer, and although it costs extra I have the peace of mind that there is always an available copy in the future.  One thing I particularly liked, since my daughter and I have such busy lives, is the fact that the whole process was done without having to visit a solicitor - no appointments!  The whole process was simple, easy and I'd most definitely recommend you to anyone wanting to change their name. Thank you so much.
Hazel, Exeter. October 2007.

I have now received all my deed poll documents and my certified copies of my daughter's deed poll.  Your service has been exceptionally good.  Thank you very much.
Caroline, Redcar. October 2007.

Thanks very much for your prompt reply, and thanks for the very good service you provide.
Jamie, Bristol. October 2007.

I would like to say a very big thank you for dealing so promptly and efficiently with my request to change my son's surname.  Your service is excellent and I would definitely recommend you.  Thanks so much.
Kathryn, Bristol. October 2007.

I would just like to say I have today received my change of name Deed Poll document, and my many thanks for such a prompt and speedy service!
Dennis, Angthong, Thailand. September 2007.

I would just like to say the service you give is outstanding.  I have had a lot of useful information from you regarding change of name and other family related questions I have asked.  I am so pleased with the helpful advice you have given me with no fuss.  Thanks again.
Carlene, Bridgend. September 2007.

I just want to say a big thanks.  You guys have been awesome and the service has been amazing.  I can't believe I was getting responses over the weekend and in the middle of the night for you guys.
Claire, Decatur, USA. September 2007.

Fantastic swift service!  Makes a change in this day and age.  Keep up the great work.
Alan, Congleton. August 2007.

Thanks for your help.  The documents arrived safely this morning.  It's all been most efficient.  If ever the opportunity arises I will definitely be recommending your services.
James, St. Albans. August 2007.

Thank you for the most amazing service.  This was so easy to do.  I was dreading it but I am now running around shouting my new name out.
Maureen, Northfleet. July 2007.

I would just like to say thank you so much.  You were very efficient, and helped me out a lot.  I had absolutely no trouble changing my details with the bank, and so on and passport was fine!  I have recommended you to other people, and it is such a shame that there are so many pirate websites out there that offer a name change service but who are completely false and rip you off.  You guys were superb!  Excellent price, and brilliant service!  Highly recommended, thank you again so much for your help!
Leanne, Eastbourne. July 2007.

Thank you for being so efficient.  Brilliant service.  I'm so relieved to have my old name back.  Thank you.
Val, Shipley. July 2007.

I would just like to say a huge thank you and to let you know what such fantastic service you really do provide.  When I started looking into my daughter's name change, I thought it was going to be a long drawn out affair and confusing.  However, I couldn't have been more wrong.  As soon as entered name change into the search engine and saw your website, which I found informative and easy to use, I was over the moon.  The instructions were made very simple and clear and made it a real pleasure to apply online.  I received an e-mail to let me know my application had been received and as soon as consent letter was received a deed poll in my daughter's new name would be dispatched.
Alison, Birmingham. July 2007.


When I received the document, not only were we extremely happy that it had been done so swiftly, the information pack, that again was so helpful and very nicely presented, was again completely straight forward.  We returned once signed, to get our 2 legal copies we had ordered, just in case anything happened to the original, was sent straight back.  It has been an absolute pleasure which is a very rare thing these days and we felt so happy with such brilliant service we had to let you know.

Martine, Billericay. July 2007.

Thank you so much.  I do appreciate such a speedy response and the children will be over the moon.  Thank you for everything you have done.  I am most impressed with the service and efficiency you have shown me.  Thanks for everything.
Jill, Orpington. July 2007.

I would like to thank you for a very smooth and easy transaction.  You have been most helpful and put my mind at ease.  I look forward to getting the deed poll tomorrow.  Once again thank you.
Lyndsey, Wantage. June 2007.

I just wanted to give some feedback.  Your website is incredibly well written and easy to understand.  Given the nature of the subject I thought that I may have reams of confusing regulations to read but the way that the information is given is great and really straightforward and the language used is very accessible too.  I think it's important to give feedback when something works well, not just when it doesn't.  Thank you!
Carly, London. June 2007.

May I say that I have found your service to be extremely professional and excellent value for money.
Trish, Coventry. June 2007.

I just wanted to drop you a line to commend you on an excellent service.  It was straightforward and the delivery time was exceptional.  In all, a first class service.  Many thanks.
Danielle, Merthyr Tydfil. May 2007.

Thank you very much for your prompt reply.  Now I understand why the staff at UK Deed Poll Service are always rated for their performance.  Once again thanks.
Peter, Ferney Voltaire, France. May 2007.

Changing my name has been a deeply personal and emotional journey for me because of distant family issues, and also a deeply liberating feeling to me.  I would like to thank you and your staff for dealing with my name change in such a professional way.  Applying online on your website was so easy.  The instructions, which you despatched with my deed poll, were so straightforward and concise and told me everything I needed to know, for once in my life!  Paperwork from a company that actually speaks English, an absolutely brilliant service and I would have no problem recommending you.  Many thanks from a very happy person.
James, Plymouth. May 2007.

Just like to say what a simple and helpful website you have.
Kingsley, Southampton. May 2007.

I'd like to say thank you for your brilliant and prompt service (and your patience in light of the numerous mistakes I made on a very simple form!).  Your professionalism was really appreciated.  Many thanks.
Lilly, Edinburgh. May 2007.

I would just like to thank you for your excellent professional service and your prompt replies to my inquiries.
Russell, Bellingen, Australia. April 2007.

I've just received the deed poll and the two legal copies I ordered. I would just like to say that the process has been quick and painless and the service has been friendly, efficient and professional.
Judith, Smallfield. April 2007.

I just wanted to thank you for the excellent service I have received from you, along with the information on how to proceed with letting every one know.
Jenny, Andover. March 2007.

I would like to thank you for your excellent service regarding my deed poll application. I was very impressed with the efficiency and speed with which you dealt with my application.
Phil, Stowmarket. March 2007.

Thank you for your prompt and helpful response. I have today applied for a deed poll as per my question. I am replying here because I am so impressed by the speed and level of your response - I only wish other companies would follow your excellent example.
Paul, Hertford. February 2007.

Just wanted to say thanks for the great service you provide. I had put off changing my name as I thought it would be too complicated, but when I finally decided to do it on your website you couldn’t have made it simpler.  It was so straightforward and I received my deed within a couple of days and had absolutely no problem changing the name on my passport.
Jade, Manchester. January 2007.

Just wanted to say thank you very much for your help and your very quick response. This is a very helpful service and its not often these days you can say that about a company!
Stacey, Leicester. January 2007.

I would just like to thank you all for all your extremely helpful advice with regard to the Passport Office and the issue of my son's passport.  Thankfully, they have now issued this due to the information I gave them in respect to the change of name and parental responsibility.  I would not have had this information had it not been for you.  Your customer service skills are second to none and may I also add it makes a refreshing change to speak to someone who actually knows what they are talking about.  Keep up the good work.
Pauline, London. December 2006.

Wow what a great service.  I felt confident in your company and your confirmation e-mail was great.  Payment was easy too.  Thanks for your brilliant service.  Yes, UK Deed Poll Service is poll position for me!  Corney I know, but hey, I'm Stevie thanks to all your staff.
Stevie, Wallsend. November 2006.

I just thought I'd send an email to say thank you very much for processing my Deed Poll application so quickly.  The information that you send with the documents was so helpful with regard to who and how to notify companies.  The service you provide is excellent.  You made it so much easier for me than I'd expected and it was worth every penny!
Sara, Taunton. October 2006.

I have today received the original and legal copies of my deed poll documentation.  I would just like to say thank you and to commend you on your efficient handling of this matter.
Valerie, Newton Abbot. October 2006.

Just wanted to say we have completed our name change with you.  The documents you supplied have been accepted everywhere, passports included, with NO question.  We are so glad you have made it an easy transition.  Lovely helpful staff on your phones too.  It’s nice not to be intimidated over such a personal matter.  The slight extra cost, compared to other internet sites, was totally worth it for the hassle free completion and the list of people to contact is invaluable.  I have recommended you to some close friends.
Gill, Colchester. August 2006.

I would like to thank you all for a very effective and efficient service. I have been very impressed with the way in which the process has been dealt with throughout.  Thank you.
Max, Peterborough. June 2006.

I would just like to express my thanks for your fast and reliable service. My documents arrived this morning at 8:59, less than 24 hours after I made the application. The pack contains all the information one could ever require, and the lady I spoke to on the telephone yesterday could not have been more helpful. Once again, many thanks.
Jain, Wilton. May 2006.

I would like to say thank you very much for the quick service that I experienced when changing my name in October.  I also telephoned a couple of times to ask a few questions and you dealt with me fantastic!  I recommend the service to anyone!  Very kind regards.
Daniel, London. April 2006.

I am writing this e-mail to you to thank you all for a very fast and efficient service to enable me to change my name.  I was very pleased with your helpfulness on the phone at all times and with the speed at which it took to process the application.  Once again thank you for all your help and I will always remember your company should anyone else ever ask me about changing their name.
Sean, Swanage. February 2006.

I am writing to say how pleased I was with your service.  It was speedy and efficient and I found your example letter notifying your change of name and the "Who to advise" leaflet particularly helpful. I would like to say a special thank you to your customer service adviser whom I rang several times with inquiries. He was extremely polite and helpful and most of all, reassuring.  These are commendable qualities that are an asset to your company and I have no reservations in recommending you to anyone else. Thank you for everything.
Angel, Inverness. January 2006.

Please accept this card as a small token of my appreciation and gratitude and that of my son.  You have treated me with the utmost courtesy - your staff were absolutely excellent and dealt with me with 100% professionalism.  I shall now most definitely recommend you without without hesitation.  I just cannot express my thanks and gratitude to you all.  Please also thank your kind receptionists.  I wish your organisation all good in the future.
Joanne, Portsmouth. December 2005.

Many thanks for your help and swift response to my query. I read through some of your testimonials yesterday and can now see why people are impressed with your service. Count me in as another satisfied customer.
Mike, Doncaster. November 2005.

I telephoned your company last Friday for information regarding a deed of name change. After speaking to a gentleman he informed me that if I hurried with my application he could get it done by the close of day (it was 5.45pm!). I typed as fast as two fingers would allow me and duly mailed it on! I received my documents before 9am the following morning. I would just like to thank you for the speed and politeness on how you dealt with my application! Well done!
Mandy, London. July 2005.

Thank you so much for all you have done! We have been wanting to change our names for years but were always put off by what seemed to be a complicated procedure involving endless amount of paperwork, but which you have made so very easy for us. We will certainly recommend the UK Deed Poll Service to anyone wishing to change their name.
Keira and Family, Lochcarron. July 2005.

I would just like to write and say thank you for providing such an efficient and comprehensive service.
Sally, Luton. June 2005.

While I am generally prepared to give praise where it's due, I very rarely go the extent of sitting down and writing letters or emails to express my pleasure with the various services I receive.  However, on this occasion, I felt it only right to write to express my sincere thanks for the work you undertook to prepare my deed poll document.

A Deed Poll is a big step for anyone to take and I have to commend the ease with which you enabled me to do so.  You were the first service I looked at and the ease with which I was able to use your website led me to start the process without looking any further.  Having submitted my application, I then found I could have done so for less elsewhere.  I almost cancelled but, having started, I figured I would leave you to get on with it.  As the documents came through and the legal copies were prepared, I realised that the other services I had seen elsewhere would eventually have caused problems and that the professional documents you prepared for me have been accepted without question.

I always think that this sort of feedback sounds really cheesy and contrived, but I have to say that your work really is worth the cost.  I agree, it is not the cheapest of services but it is far from excessive and considerably cheaper that going to a solicitor.  While it is unlikely that many people I know will change their name, I will, should the need arise, be more than prepared to recommend your organisation to anyone who chooses to do the same as I have.  Once again, please accept my sincere thanks for the services you have provided.

Adam, London. April 2005.

We thought we would write and thank you for your excellent and speedy service when we used your company to create a deedpoll name change recently. We found the guidance notes and information was really helpful and therefore would not hesitate to recommend others to you. Your telephone responses to our query calls were very polite and useful, so thank you once again.
Dorothy and Danny, London. March 2005.

Just wanted to say thank you for an efficient service.  Most impressed.
Liz, Malvern. February 2005.

I just wanted to say thank you for your very efficient service. I received my original deed pole and legal copies today and have now begun sending out the letters to change my name. Changing my name is been so much easier than I thought thanks to your service, and I cannot believe how much it has helped me put the past and the break-down of my marriage behind me. Thank you so much.
Kelly, Wakefield. January 2005.

May I take this opportunity to thank the team at UK Deed Poll Service for your great service. I shall definitely be recommending your services to my family and friends.
Fatima, London. October 2004.

I received my deed pole this morning and it is perfect. Thank you for such a quick and efficient service.
Ingrid, Chelmsford. September 2004.

Many thanks for the update. I did not expect a reply so quickly. I am very impressed.
Hayley, Luton. September 2004.

I just wanted to thank you for your professional quality service. There were several cheaper companies on the Internet so it was difficult to choose one, but your company looked the most professional so I went with you. I am very pleased with the quality of both the original deed polls and the legal copies - they are much nicer than ones I had done at a solicitors in 1996! I would recommend your company to others.
Sarah, Devon. May 2004.

Thank you so much for your help.  I can't believe you replied to quickly. I can only say that without people like you we would be lost. I wish I could send you some flowers to say thank you as you have really cheered me up and I can finally rest easy. Thank you.
Joanna, Glasgow. September 2004.

I have now received my deedpole and legal copies, thank you very much for the efficient service you gave.
Jean, Basingstoke. August 2004.

Thank you for your very quick reply. I have rung my local register office and they have confirmed that I can re-register my daughter so she can have her father's name on her birth certificate. I cannot tell you how pleased I am to finally sort this out. Without your email, I would have carried on thinking this was not possible. Thank you again for your very much appreciated help.
Alison, Edinburgh. July 2004.

I would like to say a big thank you to all for your kind help and prompt service. Thank you.
Nina, Birmingham. April 2004.

I just wanted to drop you quick line to say a huge thank you to all who dealt with my application. I had to ring you a couple of times and on both occasions the problems were handled very professionally and courteously. Thank you all once more for the excellent jobs that you do.
Michelle, Plymouth. March 2004.

Many, many thanks for your excellent advice, guidance, etc regarding my application. I hope you all get the recognition in your jobs that you all clearly deserve.
Brian, Belfast. February 2004.

May I say how cool your website and application form is. I've never used anything so easy before, and believe me, I've come across some real humdingers that have really bent my brain. Full marks to your site.
Jacqueline, Halesowen. February 2004.

Deed poll received, excellent service, happy to recommend you.
David, Luton. January 2004.

I have recommended your service to friends and family as it is so good. You were so professional and that left me with confidence in the service which was provided. So I made the choice to come back to your website despite being able to purchase a name change for just £20 elsewhere on other websites! I know that everything will be handled without fuss and in accordance with the Law. So thank you again for making the process completely stress-free!
Emma, Letchworth Garden City. December 2003.

I am writing to say how grateful I am for the superior and professional way you have recently dealt with my change of name by deed poll.  The quality of your work and methods of delivery are excellent and I am very impressed.
Maureen, London. December 2003.

I just wanted to say again, and in writing, how much I appreciate your help and support in my getting my Deed Poll; especially your understanding when the postal service seemed to go AWOL for a week or two.
Jon, London. November 2003.

Just a quick note to say thank you very much. I received my children's deed polls yesterday and they are over the moon, especially with the posh folders. Thanks again.
Tracey, Blackpool. November 2003.

I just wanted to tell you that your website is the easiest to understand and the simplest to use that I have ever come across. Well done!
Roderick, Ramsgate. September 2003.

I just wanted to write and congratulate the team that put your website together. It is one of the most concise, clear and easy to use websites I have ever used. It should be used as best practice for every other organisation, and is an absolute credit to you. As a customer, it is fantastic to sail through a website, get all the information you need, apply online easily and not face all the usual frustrations and queries. Well done and thank you!
Susie, Wilmslow. July 2003.

Thank you so much for your fast response and professional service.
Kyle, Nottingham. July 2003.

I have just had my daughter's name changed with your company. I wanted to say how very pleased I am with your service, which was extremely hassle free, straight forward, with an easy to use online application system.  It was also extremely quick! I am not often so impressed that I feel the need to express it, but I am with your service, so therefore would recommend you first hand. Thank you very much for making it so easy.
Diana, Shefford. May 2003.

I just wanted to write to say, what a fantastic service you have provided. I have had no problems in getting my first passport. Thank you very much!
Emmie, Warton. March 2003.

Many thanks, your service is exceptional.
Peter, Illinois, USA. January 2003.

Testimonials received prior to 2003 have been removed.

Last updated: 6 June 2016


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