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About Deed Polls
General name change information
UK Deed Poll Service
What our clients say about us
Many of our clients come to us because we were recommended by someone at a government department or agency; from a newspaper or TV article or from a friend who has previously used our service. Many other clients however, find us through a listing in a search engine and have never heard of us before. If this is how you found us, we hope you will take comfort from reading a selection of testimonials received over the years.
I must say the customer service from you all there is great.
It's rare that a company deals so promptly with customer queries and problems.
Thank you and allow me the opportunity to applaud your service.
Can I just comment on how great the service has been from the point of
my first enquiry. My nephew will be delighted. Thanks again.
Brilliant service. This potentially could have been a painful process
but you made it quiet straight forward. Thank you all so much.
What a professional and approachable bunch of people you all are - so
refreshing. Thank you for your excellent service.
I just wanted to let you know I'm very impressed with the service
you provide. The email communication is fast, the delivery service is fast and your telephone
support is excellent. I have forwarded your details to my friend who plans to change his
surname. Thank you!
Thank you for making this so easy. I had tried to do it via the Royal
Courts of Justice thinking I was being independent. But it was vastly more complicated and
much more expensive!
I am now in receipt of my Deed Poll documentation. I would like to
thank you for the prompt and efficient response. Indeed, a fantastic service with straight
Talk about customer service on another level! I was very impressed
when I called today, everyone there seems so friendly and helpful - which is great because it is
felt a strange decision to decide to apply for my son's name change. Thanks again.
Thank you so much for your help this evening. Your service was of the
highest standard and made an experience that I thought would be a lot more complicated very
simple and straight forward.
Changing a child's name can be somewhat stressful. I couldn't of
asked you to be more helpful. After making a mistake on the form I submitted, you were
quick to reply to emails and helpful over the telephone. I will definitely recommend your
company to others. Thanks again for all your help.
Once again, can I just say you guys are sensational at customer service
and for keeping people in the loop. Thank you!
Many thanks, that is greatly appreciated and I must thank you for
your excellent service and customer interaction. It has been a breath of fresh air.
What can I say but a huge thank you, not only for such a prompt reply
but for such a comprehensive one. Thank you very much indeed.
Many thanks for your help changing my daughter's name. You've been
brilliant and really reassured me that there is a light at the end of the tunnel.
I just wanted to let you know that I thought your service was super
efficient. Thanks again.
I would just like to thank you for top-notch service I have received
recently. I’m also impressed with the customer service over the telephone. Very
friendly agents who assisted with my application. Once again, a big “Thank You” to all
at UK Deed Poll Service. Please feel free to use as a testimonial. I want others to
know how great the service was.
I want to congratulate you on an excellent service I received from your
staff. I was surprised how quick it all took. It was fast, reliable and I would recommend your
service to my family, friends and colleagues. I had posted my application to on 3rd August it
retuned to me on the 6th. I posted it back to you on the 6th and it was returned to me on the
8th August with my legal copies. Once again, well done done for an excellent and professional
I would like to say thank you for such a wonderful service. The
documents arrived in the time stated and the additional information in the pack was extremely
Would just like to say thank you. I am really impressed with
your prompt and very individual service.
Thank you and I would also like to congratulate you on your level of
expertise and service.
Thank you for making it all so easy! I'm very pleased with the
excellent service you have given me. The document was signed today and is on its way to
I am writing to say a big thank you to everyone who has been involved
in changing my children's surnames to mine. You have all been friendly, polite,
efficient and a true asset and credit to your team.
I want to say a big big thank you for your wonderful service. I
changed the names of my son and daughter using your website and you were very helpful and
friendly and your deed polls came through so very quick. I would recommend to anyone
wishing to change their name to use your service. You are the best!
Thank you for replying so quickly. I have been very impressed with
how easy and clear it all is, and how much helpful information there is on
I would like to take this opportunity to thank you for the highly efficient
and professional service that you have provided me. I have recently dealt with an enormous
number of companies and agencies who could learn a great deal from your far superior service.
I just wanted to say thank you for expediting our deed poll paperwork very
quickly and efficiently. We have received our legal copies now, and have begun the process
of updating all our details. If only every company were as friendly and efficient as yourselves!
Thank you very much for your help. I'm so relieved! Your service
has been really quite incredible.
I just wanted to thank UK Deed Poll Service for your quick service and easy
process when my sister and I recently changed our names. There were no errors made on both
occasions. It means a lot to my sister and me. Thank you once again, we are so pleased!
I was very impressed by the politeness and helpfulness of the person who dealt
with my enquiry on Saturday. It felt very personal. I would certainly recommend you to
others if they need this service. Many thanks.
Thanks a lot for all your help, I'm really impressed with the service you
offer. The first deed poll website I tried to use turned out to be a scam website who just take
your money. When you place your order online they call you immediately to check your order
details so that you have the feeling all is in hand and then you never hear anything ever again.
Very disappointing. I'm not sure how I managed to miss your website.
May I say how impressed I have been by the quality of service received from
your company today.
Thank you for your quick and informative responses. This is an exceptional
Thank you very much. The service was so easy to use! I would recommend
it to anyone. Cheers.
Your help, support and understanding has been more than I could ever have
hoped for. Thank you so much, I really am grateful. I really do appreciate your help
and knowledge and for being so understanding towards me and for answering all my questions so speedily.
I just wanted to say thank you very much for the tremendous help you have given
me. Today, I received the document and now I offer my sincere thanks to you all for taking the time
to walk me through the process. You have all been wonderful and kind and I appreciate you. It
was great doing business with you. The reason I am so thankful is because it took me two years to
sort out the problem of my lost Deed Poll. So thank you again.
This is an amazing service. I have literally been bowled over by the
efficiency and dedication to the responses and service you have provided. This step was a
very important one for my daughter and I gave it a great deal of thought before I applied.
You have made the process easy and enjoyable. Thank you very much.
Many thanks for a thoroughly efficient service.
I want to express my satisfaction for the excellent and highly professional
job your company did with my deed poll, which included three past name changes. When I took
it into a solicitor's office to be signed, the solicitor commented on how well it had been done.
I am very pleased indeed with your service.
Can I say the service we received originally for our son's name change
and now your kind support has been amazing.
It has been a pleasure using your service. The process has been
stress free and easy to use, so thank you again.
We are so impressed with the service, it's absolutely brilliant. Very
few processes are as efficient or as much fun as this has been.
I would like to express my gratitude on the very excellent service
provided by yourselves for my and my daughter's recent name changes. The whole process was
very straight forward and staff involved very pleasant and helpful. Thank you for the speed
in changing my title and both our names.
I would like to thank everyone involved in the excellent service my
family received from your office. In less than a week after I applied for a name change for
my son, I received both the original deed poll and the legal copies ordered. The ladies
in customer services were amazing. They helped by answering all my questions and took the time
to help me fill in the application form. Deciding to get a name change is a huge decision
and your service made it very easy and stress free and well worth the money paid. Once again
thank you very much. I shall be telling everyone what a wonderful service you provide.
Just to say many thanks for the fast return of my daughter's deed poll
changing the name of her daughter. Your service worked brilliantly and it is rare these
days to find a company that delivers exactly what it promises. So thanks again - you've
helped make a little girl very happy.
I wish to express my thanks for the timely arrival of my deed poll
papers. Once payment was made they must have been put straight in the post, and I received
them within a matter of days. Due to your excellent service, I would now also like to order
further legal copies of my deed poll.
Thank you so much for the great service. Thanks also to the
girls who guided me on the phone who were really friendly and helpful. Just thought
I'd let you know!
I have to say the service that I have received during all my
communications has been brilliant. Thank you.
Having recently changed my surname, I was delighted by the speed and
efficiency of this first class deed poll service.
Many thanks for your swift response and assistance. You run an
extremely efficient service, which is making this whole horrible divorce process much easier.
I would like to take the time to thank yourselves for the excellent
service. I am overwhelmed by the brilliant service I received.
Your recent service with my wife's change of Christian name was
excellent in all respects. What a pleasure to deal with an effective and efficient agency.
Very well done and thanks.
A big thank you from me for being so patient while I tried to make
sure I had done everything right for my children. I have to say I was amazed to get replies during
the UK night time! Your service has been excellent.
Thank you so much. Your customer service is brilliant and your
responses are so quick that you put a customer at ease. Thank you once again.
I would like to thank your company and the lady I spoke with on the
phone for making this an extremely easy and hassle free process. It would have made the
reason why I was doing it pointless if it was a lot of hassle.
Thank you so much for your quick reply. I'm very impressed with
I am very impressed by the personal service I have received and would
certainly recommend your service to my friends.
Thank you very much indeed! You've been very helpful and your
response was much faster than I expected. I will happily recommend your company to any
friends that require it.
I think your website is excellent - how could anyone go wrong using it!
Thank you so much for such excellent customer service - I'm really
impressed with how this was handled and delighted how easy it was to change my name - this
has changed my life.
Thank you all so much for all the help I have received and for such a
great, speedy and efficient service.
I would like to thank you very much for your very prompt attention to my
application, and the information you have given me. What wonderful service.
I'd like to say I am very impressed with the service you provide - emailing
and calling me within just hours of submitting my application to clarify the details. Thank you to everyone who
has handled my application.
We recently used your company to change our family's name. May
I say a big thank you for the prompt and professional service. As you can envisage, it is a big
decision and life changing action to change a name so far into one's life. Your staff have made
this all the easier by their extremely diligent actions. So once again a big thank you from
myself and my family.
I'd just like to thank the UK Deed Poll Service for their efficient
customer service and friendly staff via the telephone. It's been a very smooth process and well
worth the money. This is a very speedy service, and hopefully one which will always continue. Thanks
May I take this opportunity to compliment you on running such a valuable
service. I found your online service clear, concise and easy to follow; saving valuable time
and I shall be glad to recommend it to any body.
I would like to take the opportunity of thanking you for your prompt
service - your efficiency and the fact that you were true to your promise to ensure our deed
poll reached us by 1pm the following day. This enabled my daughter to obtain her passport at
very short notice and take part in her school's music tour - an opportunity which would otherwise
have been denied her. I would have no hesitation in recommending your
company to others.
May I take this opportunity to thank you and all your colleagues who
have been so professional and supportive. It is sadly rare to get such good customer
service. Thank you once again.
What an efficient service. Thank you very much for replying to
my email and for processing my application so quickly.
Just to let you know I received my deed poll on Friday when
I returned from work. What an amazing service you have given me and I would like to
thank you so much. Excellent!
I wish to thank you for all your correspondence, efforts and politeness
with regard to my deed poll application. My deed poll arrived via registered mail
yesterday and it was a great presentation. Many thanks.
I just had to write to say thank you for such speedy responses on both
occasions when I have sent questions to you. It's a small thing but good customer service
really stands out by today's usual standards. If all companies operated like you,
everyone would have smiles on their faces!
I would like to thank you for your truly professional and well
organised service. I was really pleased with your efficient handling of my order and
circumstances. At the moment, I am going through a painful relationship breakdown and the
fact that you can make things so straight forward makes things appear less complicated
and less stressful. A big thank you to you all.
I just wanted to say a big Thank You for your excellent service
with regards to my son's change of name. It was a birthday present for him and it was the
best present ever! Would recommend you without hesitation.
I recently changed my name via the UK Deed Poll Service (adding in a
middle name and shortening my surname) simply to make things easier when dealing with people
day-to-day. I was slightly apprehensive at first about the whole process of a name change and
was expecting the experience to be somewhat complicated. Not so! Everything was very easy and
stress-free - and things were made as simple and straightforward as possible. I was extremely
happy with the prompt, first-class service I received, and would not hesitate in the slightest
to recommend the UK Deed Poll Service to anybody thinking about altering their name for
whatever reason. Absolutely superb!
I just wanted to thank you for such an efficient service!
I just had to email your company to say a huge big thank you for the
fast and efficient service you provided me with. I applied online on Friday evening and
received my daughter's deed poll this morning (Monday).
A big thank you for your service and to all those that helped when I called. I am so happy that I chose this service.
I recently changed my and my son's surname by deed
poll and would like to thank you so very much for an excellent service. Whenever I needed to call your help desk, I was treated politely, very helpfully and with great friendliness. To my delight, our certificates were sent out far quicker than I was expecting. I even had a phone call confirming your receipt of my cheque (I was slightly worried about the postal system) so that was an added and unexpected bonus. Once again, thank you so very much for your outstanding service.
I am a transgender person and I changed my name and title
with you last month. I want to thank the staff at UK Deed Poll Service for helping me get my medical card changed to my new name and title. Thanks again for your help and understanding.
I just wanted to say I changed my name recently using your service which was 1st class and I love my new name.
I previously emailed about going ahead with your service, but was unsure about certain details. The information given was absolutely brilliant, extremely informative and detailed, and brilliantly clear. It was really helpful and really refreshing to see such accuracy and service.
I would like to thank you for all your help with my deed poll and for your efficient, friendly telephone staff.
I thought I should drop a quick line to remark on the exceptionally reliable and professional service offered
to me and my wife in connection with our recent name change. Not only were all postal deliveries punctual and emails being answered promptly, often within hours, but likewise your staff have taken a pro-active attitude in spotting obstacles and pointing out helpful solutions. Last but not least, their communication with us was always friendly and polite, even when we posed tedious questions that had no doubt been put to your staff numerous times before. I am sure this exceptional level of service is a great relief to many customers in what are after all very personal matters.
I really must complement you on your efficiency, I'm so impressed. It's hard to find that these days! So, well done.
I would like to take this opportunity to praise you for providing such a great service. Everything has gone well from the beginning and your company has done everything it said it would do within the time-frames promised. I was a bit concerned initially about doing my name change over the Internet, but my mind was quickly put to rest. Thank you once again.
I want to thank you for helping me change my daughter's name. I was told by my solicitor it wasn't possible but after calling your helpline I was told how I could. I have now got my daughter's passport in her name name and she is absolutely thrilled (as I am). Thank you again.
I wish to pass on my gratitude for helping to make this an easy experience. Everything was explained clearly. I have now ordered my new deed poll and look forward to receiving it.
I am writing to thank you for your prompt, efficient and courteous service. In fact, I found your service second to none! I was most impressed by the staff manning the telephone advice line, who were knowledgeable and most helpful. I was amazed when I received my deed poll and legal copies through the post within two days of posting the signed original to you. Many thanks to all the staff who were involved in processing my application.
I would like to say that I was very impressed with your website and how clear all your instructions and guidelines are. I work in communications and know the amount of work that goes into producing something like that so well done!
This is just a quick email to say a big thank you for the excellent service which was provided by yourselves in relation to my son's name change.
Your service was extremely quick and very straight forward.
I would just like to thank you for your polite and efficient services. The paperwork arrived in France today.
I am sending this email to thank you all at UK Deed Poll Service for the supply of my grand daughter's Change of Name Deed Poll. The document arrived safe and sound this morning, just as you promised. Once again many thanks for your help and assistance, which is much, much better than one of your so called competitors.
You are not just very helpful, you are amazingly efficient as well I have to say!
I received my deed poll this morning. Thank you for processing
and sending it so soon. Fantastic service!
Thanks for the super fast reply on a Sunday. You're always my
number one recommendation to friends and family.
Thanks so much for the perfect speedy service. Second to none.
I can't believe how fast you have turned our papers
around. I wish every organization worked as well as yours. Thank you very much!
I would just like to congratulate you on the service I
received recently. I found it easy and quick to do and when we
contacted you to pay for my name change my mother said she received a
exceptionally polite advisor and stated how easy and quick this was and that
it was nice to deal with people who are considerate and know the meaning of
good customer service and would not hesitate to recommend you to
others. I have now received my deed poll and once again thank you.
I would just like to thank you all for an incredibly fast and easy
transaction. The level of customer service was amazing, the speed and ease of getting
my children's names changed was fantastic. You guys certainly do rock. Thanks again.
I would just like to take this opportunity to say thank you for such a good service you gave me when I applied for my deed
poll. All the help I received from the staff be it via email or phone was excellent and
the swiftness of service from application to arriving on my door-step was very fast. If
anyone I know wishes to do the same as I have, I will definitely recommend your service to them
to use. Once again thank you.
Thank you very much for your help and advice with regard to my daughter's change of name application. We have now received
our daughter's passport in her new name and she is absolutely thrilled. Thanks once again.
I would just like to express my many, many thanks for the outstanding service I received from you regarding the
change of my daughter's surname. I completed my application on Monday afternoon and I
received my documents first thing Tuesday morning. I was thrilled. Throughout what
has been a most difficult and stressful time, your service has proved straight forward and
completely stress-free. I will more than definitely be recommending you to anyone who
requires the service, and will be singing your praise to absolutely anybody who will listen.
This will make such a huge difference to my daughter's life. I never usually write back
like this, but I am so impressed. Thanks again.
I got the deed poll certificate today. Thank you for your service, it really is second to none.
Thank you for making the process of changing my name back to my
maiden name so painless. Your website was informative and easy to follow. Above
all, the professional presentation of the documentation and further advice about who to
notify surpassed my expectations.
I would like to take this opportunity to let you know that
throughout my experience with you, I have only dealt with professional and efficient
people. You are all a credit to the Deed Poll Office.
Thank you very much for all you have done. We received my son's deed poll today and we
are very happy, so thank you.
Just a quick
thank you for your extremely efficient and fast service. A rare commodity in this
day and age.
Can I just say you have made our application for our daughter such an easy one. I want to say a great thank
you. This is a very special time for my husband and me, and with your help
our application has been extremely straightforward.
I have to say, I think your service is brilliant! I was expecting this to take a lot longer to solve.
Getting my passport has been a lot more difficult and costly than we had planned, but
I have found some wonderful people to help me along the way. I appreciate all of your
time and effort.
I am writing to thank your company very much for the prompt and hassle free execution
of name changing. I expected a more complicated and red tape bound procedure, instead
I got friendly and informative staff on the telephone and a quick service from you
with regards to the new documents. Thank you once again.
Many thanks for all your help, I now have my daughter's new passport! If I had known it was this
easy, I would have done it years ago. I will definitely recommend your service to
anyone who finds themselves in my position. Thanks again for your prompt replies
and answering all my questions.
I have received all my documents. Thank you very much they are all spot on. May I say again how prompt
and efficient your service has been.
This is just to say how "brilliant" you have been in sorting out my
problem. Thank you so much! If only more companies had customer service like
yours, it would be a much better place.
Thank you very much for all your help. Excellent customer
Thank you so very much, you have been such a help. I don't think
I have ever had such a informed reply from a company via email. Thank you so very much.
You deserve a big, big thank you and can use this email to put
alongside all other satisfied clients. Your website is professional, completely
comprehensive and self explanatory, making it so easy to use. The service was
outstandingly excellent, and all information anyone could want was included. There
were absolutely no problems whatsoever and everything went unbelievably smoothly with
both original application and legal copies being returned and received by post the very
next day. There is absolutely no doubt that I would recommend you to anyone that
asks me. Once again, thank you very much.
I just wanted to say thank you for the excellent service I received from your organisation
recently when I changed my title and surname following a divorce and my son's
surname. The lovely lady I spoke to on the phone was efficient and very helpful
and the whole process was very quick and simple. I would definitely recommend
you to anyone wishing to change their name.
Many thanks for your very efficient service in changing my
name by deed poll. Your service "Does everything it says on the tin." Much
I am so impressed with the service provided by your
organization! Three cheers for good old British standards of excellence!
I recently applied for a deed poll and wanted to thank you for
your professional service. I found the whole process quick, efficient and easy to follow. Your
instructions are clear and straight forward and my queries by phone and email
were answered quickly by very competent staff who were able to provide me with
just the right information. The instructions on executing the deed poll were
really clear and the list of who to notify will be a great help.
I am writing to say a big thank you to everyone who has been involved in changing my children's
surname to mine. You have all been very friendly, polite and efficient and a true
asset and credit to your team. Thank you.
I would just like to thank yourselves for the wonderful service I received when changing my child's
name. The service was quick and easy and the customer service from the staff was
With grateful thanks for a superb, hassle-free service.
Thank you all very much indeed. It's just great to find that
customer service does actually exist these days.
Thank you for your quick response to my deed poll application. Such
a smooth transition means a lot. Thank you so much to your team.
Many thanks for your prompt reply. It reminded me of the
first time I used your service, the quality of customer care and speed of service is
Thank you for your detailed advice, patience and utmost care with
my enquiries. Your professional guidance enabled me to identify a clear path to legalise my
name change not just within, but also outside the UK. Your commitment to servicing my enquiries
demonstrated true worthiness, and through your dedication and effort, UK Deed Poll Service
deserves the global recognition it has achieved.
Thanks for your assistance today. I have found your service
second to none, and I know of a few places that could learn a lot from you regarding customer
service. Thanks and regards.
I would just like to say thank you for the great service you have given me, it
couldn't have been easier, so thank you again.
I would just like to say thank you for the fantastic service your team has
provided for me. It has only taken one week to process my name change and I am now using my
new name and have all my legal copies and original deed poll back from you. I have had no
trouble using them with anyone. Great service.
Last Wednesday I phoned to enquire about changing our two youngest daughters
names. You said you would get an application pack out to us, which we received Thursday
morning. We sent it back that night. It was simple to follow very well explained and all
questions answered before we needed to ask. We received our deed polls on Saturday. It
has changed our lives we have been out to celebrate twice. We even had bucks fizz at toddler
group this morning and the other parents cannot believe how quickly it has all been done. This
is thanks to all of you. We had been putting this off for 7 years because we thought it would
be so complicated and we have had lots of problems and upsets because of it. You are
Many thanks for preparing the Deed Poll for me. I was surprised at how
quick and painless the process was! Also, very grateful for the useful list of people/organisations
I should inform, and the draft letter.
I'd just like to confirm I received my Deed Poll yesterday and what I'd like
to say first of all is thank you very of much for dealing with it as efficiently as you have done.
I am very impressed how quick it has taken from me sending the payment to getting the Deed Poll.
I would like to say a big thanks for your professional and friendly attitude
which made my applications so easy. I have just got back in contact with my daughters after
20 years apart and it was their wish to change their names back to their original surnames, which
has made me very happy. We will be sitting down for Christmas dinner together and I will be
presenting them with their deed polls. Thanks again for your assistance. You must get
great job satisfaction knowing you have the ability to bring people together. Merry Christmas
and all the best for the future to you and your team.
Thank you so much for providing such a superb and very fast service
changing my son's name. You should have seen his face this morning when the
postman arrived with the document - it was a picture of happiness. We went
straight into his school to change his name there.
I am writing to let you know that I have successfully changed everything over to
my new name and I would like to thank you for all your help. Everything you claim to do on
your website is 100% correct.
I cannot believe the superb efficiency of your service. Thank you so
much. Oh that the rest of life could be so!
I would just like to say what a brilliant helpful website this is. So
simple and easy to follow. I thought this process was going to be painful
and hard to follow but it was so easy with the example letters etc.
I would like to thank you for the swiftness
and professionalism of our deed poll.
I would sincerely like to thank all who helped make this process smooth and trouble free - it really
is a fantastic service and has more than exceeded my expectations. I will
wholeheartedly recommend your company in the future.
I would like to thank you for the swiftness
and professionalism of our deed poll.
I want to take this opportunity to congratulate you on
a first class service throughout.
We would like to say thank you for your wonderful and speedy
service. We changed my daughter's surname online this year, and
you quickly sent the printed form for her, and a witness, to sign. The
deed poll documents arrived, all sturdy originals with official seal,
identical to each other (we ordered a number of them) and they have been
used without problem on several occasions already. I would like to
recommend that people order multiple copies, I have copies and my daughter
has one in college halls of residence, though she has already lost one and
without the multiple copies I'd have had lots of problems and wasted time in
obtaining another one for her. We used the archive offer, and although
it costs extra I have the peace of mind that there is always an available
copy in the future. One thing I particularly liked, since my daughter
and I have such busy lives, is the fact that the whole process was done
without having to visit a solicitor - no appointments! The whole
process was simple, easy and I'd most definitely recommend you to anyone
wanting to change their name. Thank you so much.
I have now received all my deed poll documents and my
certified copies of my daughter's deed poll. Your service has been
exceptionally good. Thank you very much.
Thanks very much for your prompt reply, and thanks for
the very good service you provide.
I would like to say a very big thank
you for dealing so promptly and efficiently with my request to change my
son's surname. Your service is excellent and I would definitely
recommend you. Thanks so much.
I would just like to say I have today received my
change of name Deed Poll document, and my many thanks for such a prompt and speedy service!
I would just like to say the service
you give is outstanding. I have had a lot of useful information from
you regarding change of name and other family related questions I have
asked. I am so pleased with the helpful advice you have given me with
no fuss. Thanks again.
I just want to say a big thanks. You guys have been
awesome and the service has been amazing. I can't believe I was
getting responses over the weekend and in the middle of the night for you
Fantastic swift service! Makes a change in this day
and age. Keep up the great work.
Thanks for your help. The documents arrived safely
this morning. It's all been most efficient. If ever the opportunity
arises I will definitely be recommending your services.
Thank you for the most amazing service. This was so
easy to do. I was dreading it but I am now running around shouting my new name out.
I would just like to say thank you so much. You were
very efficient, and helped me out a lot. I had absolutely no trouble changing
my details with the bank, and so on and passport was fine! I have recommended
you to other people, and it is such a shame that there are so many pirate
websites out there that offer a name change service but who are completely
false and rip you off. You guys were superb! Excellent price,
and brilliant service! Highly recommended, thank you again so much for
Thank you for being so efficient. Brilliant
service. I'm so relieved to have my old name back. Thank you.
I would just like to say a huge thank you and to let you
know what such fantastic service you really do provide. When I started looking into my
daughter's name change, I thought it was going to be a long drawn out affair
and confusing. However, I couldn't have been more wrong. As soon
as entered name change into the search engine and saw your website, which I
found informative and easy to use, I was over the moon. The
instructions were made very simple and clear and made it a real pleasure to
apply online. I received an e-mail to let me know my application had
been received and as soon as consent letter was received a deed poll in my
daughter's new name would be dispatched.
Thank you so much. I do appreciate such a speedy
response and the children will be over the moon. Thank you for everything
you have done. I am most impressed with the service and efficiency you have
shown me. Thanks for everything.
I would like to thank you for a very
smooth and easy transaction. You have been most helpful and put my
mind at ease. I look forward to getting the deed poll tomorrow.
Once again thank you.
I just wanted to give some feedback.
Your website is incredibly well written and easy to understand. Given
the nature of the subject I thought that I may have reams of confusing
regulations to read but the way that the information is given is great and
really straightforward and the language used is very accessible too. I
think it's important to give feedback when something works well, not just
when it doesn't. Thank you!
May I say that I have found your
service to be extremely professional and excellent value for money.
I just wanted to drop you a line to
commend you on an excellent service. It was straightforward and the
delivery time was exceptional. In all, a first class service.
Thank you very much for your prompt
reply. Now I understand why the staff at UK Deed Poll Service are
always rated for their performance. Once again thanks.
Changing my name has been a deeply
personal and emotional journey for me because of distant family issues, and
also a deeply liberating feeling to me. I would like to thank you and
your staff for dealing with my name change in such a professional way.
Applying online on your website was so easy. The instructions, which
you despatched with my deed poll, were so straightforward and concise and
told me everything I needed to know, for once in my life! Paperwork
from a company that actually speaks English, an absolutely brilliant service
and I would have no problem recommending you. Many thanks from a very
Just like to say what a simple and helpful website you have.
I'd like to say thank you for your
brilliant and prompt service (and your patience in light of the numerous
mistakes I made on a very simple form!). Your professionalism was
really appreciated. Many thanks.
I would just like to thank
you for your excellent professional service and your prompt replies to my
I've just received the deed poll and the two legal
copies I ordered. I would just like to say that the process has been quick
and painless and the service has been friendly, efficient and professional.
I just wanted to thank you for the
excellent service I have received from you, along with the information on
how to proceed with letting every one know.
I would like to thank you for your
excellent service regarding my deed poll application. I was very impressed
with the efficiency and speed with which you dealt with my application.
Thank you for your prompt and
helpful response. I have today applied for a deed poll as per my question. I
am replying here because I am so impressed by the speed and level of your
response - I only wish other companies would follow your excellent
Just wanted to say thanks for the great service you provide. I had put off changing my name as
I thought it would be too complicated, but when I finally decided to do it
on your website you couldn’t have made it simpler. It was so
straightforward and I received my deed within a couple of days and had
absolutely no problem changing the name on my passport.
Just wanted to say thank you very much for your help
and your very quick response. This is a very helpful service and its not
often these days you can say that about a company!
I would just like to thank you all for all your extremely helpful advice
with regard to the Passport Office and the issue of my son's passport.
Thankfully, they have now issued this due to the information I gave them in
respect to the change of name and parental responsibility. I would not
have had this information had it not been for you.
Your customer service skills are second to none and may I also add it makes a
refreshing change to speak to someone who actually knows what they are
talking about. Keep up the good work.
Wow what a great service. I felt confident in your company and
your confirmation e-mail was great. Payment was easy too. Thanks
for your brilliant service. Yes, UK Deed Poll Service is poll position
for me! Corney I know, but hey, I'm Stevie thanks to all your staff.
I just thought I'd send an email to say thank you very much for
processing my Deed Poll application so quickly. The information that
you send with the documents was so helpful with regard to who and how to
notify companies. The service you provide is excellent. You made
it so much easier for me than I'd expected and it was worth every penny!
I have today received the original and legal copies of my deed
poll documentation. I would just like to say thank you and to commend
you on your efficient handling of this matter.
Just wanted to say we have completed our name
change with you. The documents you supplied have been
accepted everywhere, passports included, with NO question. We are so
glad you have made it an easy transition. Lovely helpful staff on your
phones too. It’s nice not to be intimidated over such a personal
matter. The slight extra cost, compared to other internet sites, was
totally worth it for the hassle free completion and the list of people to
contact is invaluable. I have recommended you to some close friends.
I would like to thank you all for a very effective and efficient service. I
have been very impressed with the way in which the process has been dealt
with throughout. Thank you.
I would just like to express my thanks for your fast
and reliable service. My documents arrived this morning at 8:59, less
than 24 hours after I made the application. The pack contains all the
information one could ever require, and the lady I spoke to on the
telephone yesterday could not have been more helpful. Once again, many
I would like to say thank you very much for the quick service
that I experienced when changing my name in October. I also telephoned
a couple of times to ask a few questions and you dealt with me fantastic!
I recommend the service to anyone! Very kind regards.
I am writing this e-mail to you to thank you all for a very fast and
efficient service to enable me to change my name. I was very pleased
with your helpfulness on the phone at all times and with the speed at which
it took to process the application. Once again thank you for all your
help and I will always remember your company should anyone else ever ask me
about changing their name.
I am writing to say how pleased I was with your service. It was speedy
and efficient and I found your example letter notifying your change of name
and the "Who to advise" leaflet particularly helpful. I would like to say a
special thank you to your customer service adviser whom I rang several times
with inquiries. He was extremely polite and helpful and most of all,
reassuring. These are commendable qualities that are an asset to your
company and I have no reservations in recommending you to anyone else. Thank
you for everything.
Please accept this card as a small token of my appreciation and gratitude
and that of my son. You have treated me with the utmost courtesy -
your staff were absolutely excellent and dealt with me with 100%
professionalism. I shall now most definitely recommend you without
without hesitation. I just cannot express my thanks and gratitude to
you all. Please also thank your kind receptionists. I wish your
organisation all good in the future.
Many thanks for your help and swift response to my query. I read through
some of your testimonials yesterday and can now see why people are impressed
with your service. Count me in as another satisfied customer.
I telephoned your company last Friday for information regarding a deed of name
change. After speaking to a gentleman he informed me that if I hurried with
my application he could get it done by the close of day (it was 5.45pm!). I
typed as fast as two fingers would allow me and duly mailed it on! I
received my documents before 9am the following morning. I would just like to
thank you for the speed and politeness on how you dealt with my application!
Thank you so much for all you have done! We have been wanting to change our
names for years but were always put off by what seemed to be a complicated
procedure involving endless amount of paperwork, but which you have made so
very easy for us. We will certainly recommend the UK Deed Poll Service to
anyone wishing to change their name.
I would just like to write and say thank you for
providing such an efficient and comprehensive service.
While I am generally prepared to give praise where it's
due, I very rarely go the extent of sitting down and writing letters or
emails to express my pleasure with the various services I receive.
However, on this occasion, I felt it only right to write to express my
sincere thanks for the work you undertook to prepare my deed poll document.
We thought we would write and thank you for your excellent and speedy
service when we used your company to create a deedpoll name change
recently. We found the guidance notes and information was really helpful and
therefore would not hesitate to recommend others to you. Your telephone
responses to our query calls were very polite and useful, so thank you once
Just wanted to say thank you for an efficient service. Most impressed.
I just wanted to say thank you for your very efficient service. I received
my original deed pole and legal copies today and have now begun sending out
the letters to change my name. Changing my name is been so much easier than
I thought thanks to your service, and I cannot believe how much it has
helped me put the past and the break-down of my marriage behind me. Thank
you so much.
May I take this opportunity to thank the team at UK Deed Poll Service for
your great service. I shall definitely be recommending your services to my
family and friends.
I received my deed pole this morning and it is perfect. Thank you for such a
quick and efficient service.
Many thanks for the update. I did not expect a reply so quickly. I am very
I just wanted to thank you for your professional quality service. There were
several cheaper companies on the Internet so it was difficult to choose one,
but your company looked the most professional so I went with you. I am very
pleased with the quality of both the original deed polls and the legal
copies - they are much nicer than ones I had done at a solicitors in 1996! I
would recommend your company to others.
Thank you so much for your help. I can't believe you replied to
quickly. I can only say that without people like you we would be lost. I
wish I could send you some flowers to say thank you as you have really
cheered me up and I can finally rest easy. Thank you.
I have now received my deedpole and legal copies, thank you very much for the
efficient service you gave.
Thank you for your very quick reply. I have rung my local register office
and they have confirmed that I can re-register my daughter so she can have
her father's name on her birth certificate. I cannot tell you how pleased I
am to finally sort this out. Without your email, I would have carried on
thinking this was not possible. Thank you again for your very much
I would like to say a big thank you to all for your kind help and prompt
service. Thank you.
I just wanted to drop you quick line to say a huge thank you to all who dealt
with my application. I had to ring you a couple of times and on both
occasions the problems were handled very professionally and courteously.
Thank you all once more for the excellent jobs that you do.
Many, many thanks for your excellent advice, guidance, etc regarding my
application. I hope you all get the recognition in your jobs that you all
May I say how cool your website and application form is. I've never used
anything so easy before, and believe me, I've come across some real
humdingers that have really bent my brain. Full marks to your site.
Deed poll received, excellent service, happy to recommend you.
I have recommended your service to friends and family as it is so good. You
were so professional and that left me with confidence in the service which
was provided. So I made the choice to come back to your website despite
being able to purchase a name change for just £20 elsewhere on other
websites! I know that everything will be handled without fuss and in
accordance with the Law. So thank you again for making the process
I am writing to say how grateful I am for the superior and professional way
you have recently dealt with my change of name by deed poll. The
quality of your work and methods of delivery are excellent and I am very
I just wanted to say again, and in writing, how much I appreciate your help
and support in my getting my Deed Poll; especially your understanding when
the postal service seemed to go AWOL for a week or two.
Just a quick note to say thank you very much. I received my children's deed
polls yesterday and they are over the moon, especially with the posh
folders. Thanks again.
I just wanted to tell you that your website is the easiest to understand and
the simplest to use that I have ever come across. Well done!
I just wanted to write and congratulate the team that put your website
together. It is one of the most concise, clear and easy to use websites I
have ever used. It should be used as best practice for every other
organisation, and is an absolute credit to you. As a customer, it is
fantastic to sail through a website, get all the information you need, apply
online easily and not face all the usual frustrations and queries. Well done
and thank you!
Thank you so much for your fast response and professional service.
I have just had my daughter's name changed with your company. I wanted to
say how very pleased I am with your service, which was extremely hassle
free, straight forward, with an easy to use online application system.
It was also extremely quick! I am not often so impressed that I feel the
need to express it, but I am with your service, so therefore would recommend
you first hand. Thank you very much for making it so easy.
I just wanted to write to say, what a fantastic service you have provided. I
have had no problems in getting my first passport. Thank you very much!
Many thanks, your service is exceptional.
I have very recently used your deed pole service to change my surname back to the one
that was used by my family up until 1839. I was most impressed with the
simplicity of your website and the very prompt and efficient service
offered. Quite frankly it was an absolute doddle to change my name and I am
most grateful to you.
Must just say - I've used a few websites in my time but for speed, clarity
and sheer confidence-inspiring ease of use, your website takes the gold
medal. Whoever designed it for you knows what they're at.
Many thanks for your assistance over the past couple of weeks, I am very
impressed with the service, and would recommend your services if the need
Many thanks for your professional, efficient service. It's worth spending a
bit more on the process to receive such superior service. Many thanks.
Thank you very much for your swift response. I also wish to express my
gratitude for your fast and efficient service and have already recommended
you to my cousin. Please pass on my thanks to your colleagues.
Your website is a model of efficiency. Unladened with useless graphics, it
loads quickly and is extremely comprehensive. Whoever conceived the design
deserves much praise. Your printed literature and advice could not be more
clear or easier to follow.
Many thanks for the prompt reply - yours isn't the cheapest service but it's
the one we'll be using when we change our names by deed poll.
Testimonials received prior to 2002 have been removed.
Last updated: 30 April 2013